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Short Sales 1-800-669-6650
Short Sale Fax 1-866-808-5050
Home Retention Department 1-800-669-0102 call to open VA or FHA/HUD short sales
Letter of Authorization Fax 888-491-4947 or 805-520-5019
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***Need Help? Try TWITTER HELP****:
****LOG INTO YOUR TWITTER ACCOUNT and TYPE: @BofA_Help Call YOUR NAME RE: PROPERTY ADDRESS, YOUR TEL NUMBER
http://social.bankofamerica.com/
For TWITTER Do not place LN# or borrower name in the message. Just a brief: 'Need help with a HAFA short sale" will suffice. Make sure to mention short sale. Also, each file should to be a separate tweet. If you have issues with 4 files then send 4 tweets. They will respond very quickly.
HELOC Short Sale Department: email for LOA and Short Sale Packages: [email protected]
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Comment
AMS has not clue. If not for Sameer, mine would be dead! Also, Coleen, don't "wait to hear from HAFA". Whoever your service provider is, I'd be calling every week checking , then demanding an answer. And after a couple of weeks, it's calls every day if you have to, not every week. These service providers--AMS, REDC--they are like working with what B of A was a few years ago. Uneducated, unwilling, and unable. BofA is super easy now, if dealing direct with them, but thru the service providers, it is still a battle.
Smile Sameer!
Hi Coleen,
Bank of America doesn't have a specific short sale package. Once they have your third party authorization, you should ask them whether the short sale is going to be processed on Equator or not. FHA mortgages are not put into Equator. Equator is the online system that Bank of America uses to process short sales.
Hi all,
I have a family who has a 1st and 2nd with BoA. They have been told by BoA that they are eligible for HAFA. They are waiting to hear back from the HAFA person to verify what they need to do. In the meantime they have decided to list their home as a short sale. Can I send them the Short Sale Superstars financial packet to fill out, or is there somewhere I need to go online to get an actual BoA short sale package for them to fill out??
I had a problem getting a final Hud approved for closing today and tweeted Bank of America and got an immediate response. Way to go Short Sale Superstars for getting the word out about Twitter! I received a call from BOA within a few minutes and the final hud was sent within an hour!
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