Erinn Frisbie
  • California
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Erinn Frisbie's Discussions

BofA Decline? PLEASE HELP!

Started this discussion. Last reply by TOP END Properties Aug 12, 2012. 3 Replies

I am going to try to make a long story short....Buyer #1 - move through process in Equator, everything is fine, buyer walks. Negotiator accidentally does a hard decline on the file.Buyer #2 - already…Continue

 

Erinn Frisbie's Page

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Erinn Frisbie commented on Jim Schneider's group Bayview Loan Servicing
"Thank you! The asset manager suggested countering AT the suggested price, which the comps don't support. I asked for a counter at 90% of the suggested value and he said "sorry investor declined" It is a Fannie but not sure about the…"
Jul 23, 2014
Erinn Frisbie commented on Jim Schneider's group Bayview Loan Servicing
"NEED HELP! File with FMV offer has been with the asset manager for about 45 days. He emailed me and said "The investor suggests a listing price of $227,565" (offer is at $175,000) Since there was already an offer I am not sure why he…"
Jul 23, 2014
Erinn Frisbie joined Jim Schneider's group
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Bayview Loan Servicing

Short Sale Information for Bayview Loan Servicing Short SalesShortSaleTeam@BayviewLoanServicing.comSee More
Jul 23, 2014
SE Davis replied to Erinn Frisbie's discussion Ready to toss in the towel.... in the group Chase
"YES the Chase CSR tries to be helpful but you must navigate past that to be transferred to the escalation department then get an escalation ticket #. For me it was JOY TO THE WORLD in less than 24 hours three times."
Mar 14, 2013
Erinn Frisbie replied to Erinn Frisbie's discussion Ready to toss in the towel.... in the group Chase
"Thank you! When I called this morning I asked for the escalation department and the gal said "let me check the notes on the file" and then went on and on with all of the above. Also said that she could not locate a phone number for the…"
Mar 14, 2013
SE Davis replied to Erinn Frisbie's discussion Ready to toss in the towel.... in the group Chase
"Erinn; I've closed 3 Short Sales with Chase in the last 2 weeks. All 3 had to be escalated between 1-2 times each before written approvals were issued. Chase is struggling mightly with their transition to Equator. Prepare your complaint in 50…"
Mar 14, 2013
Erinn Frisbie replied to Erinn Frisbie's discussion Ready to toss in the towel.... in the group Chase
"Thank you I will try that as well."
Mar 14, 2013
Erinn Frisbie replied to Erinn Frisbie's discussion Ready to toss in the towel.... in the group Chase
"tThank you!"
Mar 14, 2013
Jen Hill replied to Erinn Frisbie's discussion Ready to toss in the towel.... in the group Chase
"Hi Erinn, we've escalated a few times directly to Fannie by calling their Resource Center and requesting to speak with someone in Level 2.  Sometimes it helped, sometimes not, but it's always worth a shot.  Good luck! Fannie Mae…"
Mar 14, 2013
Kevin - Greenville, SC replied to Erinn Frisbie's discussion Ready to toss in the towel.... in the group Chase
Mar 14, 2013
Erinn Frisbie added a discussion to the group Chase
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Ready to toss in the towel....

If you read my other post you know that this has been going on since January 24. Long story short, the file was submitted, the loan mod department pulled it, had to get it resubmitted, I got the run around, Chase transferred it over to their modified Equator system, etc.The negotiator called last week on the 5th and said we needed to do a counter and if I could get it to him ASAP he would submit to the investor (Fannie Mae) to get approval. He said "I should have an answer for you by the end of…See More
Mar 14, 2013
Erinn Frisbie replied to Erinn Frisbie's discussion Need help - getting the run around!!! in the group Chase
"The file could not be initiated through Equator. Trust me that would have been the way I went if it were possible. I was told that it could not be initiated via Equator only would be transferred there AFTER processor was assigned. Thanks for the…"
Feb 15, 2013
SE Davis replied to Erinn Frisbie's discussion Need help - getting the run around!!! in the group Chase
"Errin; I've acquired 3 Chase short sale approvals within the last 30 days. I had to escalate every one of them by calling in, asking for the escalation department and then articulately explaining the issues. Those 3 files were resolved and…"
Feb 15, 2013
Erinn Frisbie added a discussion to the group Chase
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Need help - getting the run around!!!

Here are the details:Short sale initiated on JANUARY 24 with offer via fax with all docs (hardship letter, listing agreement, financial, etc) Called to follow up JANUARY 28. Short sale department said "Oooops sorry the modification department pulled this one in to their cue, we will have to get it back. Please call back in 2 days to follow up". File WAS faxed to short sale fax number and clearly says SHORT SALE INITIATION on fax cover sheet. Called to follow up JANUARY 31. Short sale department…See More
Feb 15, 2013
Erinn Frisbie joined Wendy Rulnick's group
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Chase

Working with all divisions of Chase. Share tips, stories, reference info!This group is for information, tips and solutions for Chase short sales.See More
Feb 15, 2013
Erinn Frisbie commented on Wendy Rulnick's group Wells Fargo Short Sales
"Camille... this is the only one I have   Wells%20Short%20Sale%20Affidavit.pdf"
Sep 24, 2012

Profile Information

First Name
Erinn
Last Name
Frisbie
State
California
City
Paolm Desert

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