Comment

Comment by Sara Mehrpouyan Los Angeles CDPE on April 18, 2013 at 4:42pm

@Wendy- I had a short sale lender decline a short sale once because the buyer insisted on a credit after inspections. 

Comment by Gregory J Bermes on April 18, 2013 at 2:49pm

As a Buyer, I have to agree with Elizabeth. I think another point with her comment is that these requests add more time to the transaction, and further delay all transactions. I know what I am buying up-front, and if I have a problem with anything, I need to raise the issue up-front, not a month plus into the transaction. I think this is true regardless of which bank one is dealing with.

Comment by ElizabethWeintraub00697006LyonRE on April 18, 2013 at 2:33pm

I'm not sticking up for Bank of America, Wendy, but I have to say that being on the listing end where I am constantly telling buyers: no repairs, no concessions, no renegotiations, only to have the buyer's agent come back after a home inspection and ask if I won't at least run a repair request past the bank, and I practically want to ring their necks. Because the answer is NO, nada, never, not in a million years.

Comment by Ann Howard on April 17, 2013 at 12:00pm

You and B of A should already have on file a form that you can discuss the loan with them signed by the Sellers. I have filed on behalf of my Sellers and have not had a problem. You can fill out the form with the Sellers names address loan number and there is a drop down box to pick agent since you are representing them. B of A Customer service, is a place to escalate the issue also if you are getting no response. Negotiators have multiple files they are working on and sometimes you get put on the bottom of the pile, sometimes it takes a little nudge. Best of luck to you.

Comment by Catherine Gheen on April 17, 2013 at 10:56am

Jim, if you call the President's office at B of A they will give you the email address of your negotiator's manager.  Then also as you call the President's office you can file a complaint with them to get some help to resolve the matter.  Filing a complaint with CFPB is good you must have a letter signed by the borrower odn theloan asking the CFPB to investigate the matter.  The letter must have the loan number, property address, signed and dated by the borrower or they will not act.

I would call the President's office each day until you get the matter resolved.

Good Luck

Comment by Wendy Rulnick on April 17, 2013 at 8:10am

Whoa, I just had a Bank of America closing officer email me they would "KINDLY Decline my file" because I asked a question about a repair credit. WOW. New one on me. I had to KINDLY reply back that it was just a QUESTION and I apologized if my email had been misconstrued. WOW!!! I emailed back: 

"Thank you for your quick and kind response!"

Comment by Jim Stewart on April 17, 2013 at 4:45am

Thank you Helena!

Comment by Helena Kaucheck on April 17, 2013 at 3:56am

Call FHA and file complaint.i had also contacted the OCC and filed complaint too. Lastly, ATP can be extended by specialist but the Sellers relo incentive may be effected through a reduction. Be tough on that and try to get the full amount ($1000) vs part ($750) if you feel necessary. It's not your sellers fault for their delay. Once you file, I'd inform them and ask FHA if they do contact BofA on your sellers behalf. You'll need to get an FHA 3rd party authorization (I used my own with FHA in it) maybe.

Comment by Jim Stewart on April 17, 2013 at 2:26am

Ann, that is a very interesting idea. I had not thought of that.  Thanks very much!!

Comment by Ann Howard on April 17, 2013 at 2:23am

I would file a complaint with the Consumer Financial Protection Bureau,  https://help.consumerfinance.gov/app/account/complaints/list/. You will get a complaint number and can track your complaint there too. I found it helpful in a short sale that was really difficult. Best of luck to you.

• ‹ Previous
• 1
• …
• 20
• 21
• 22
• 23
• 24
• …
• 353
• Next ›
• Page