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Comment
Title and Escrow (and other services) are "negotiabe items" between Buyer and Seller.
Yes, as Brokers and Agents we provide direction and advice on who's great and who's not so great - but ultimately it's the Buyer and the Seller's decision. Here's how I handle it. If I represent a Buyer, I write into the Purchase Agreement "Escrow and Title to be Independent of any RE Brokerage Affiliation or Ownership". That way it's placed on Neutral ground to be negotiated. MANY Brokers here in California own Escrow and Title companies, and in my experience, it has never worked out for anyone's benefit (except the Broker who owns them).
Example; last year a represented a Buyer on a Short Sale (surprise), Since the Listing Broker would not negotiate, and my Buyer really wanted this house, we accepted the Broker Owned Escrow and Title (expected mistake). Long story short, the non-recorded 2nd would not release (Chase Recovery). The Broker-owned Escrow and Title attempted to close the transaction even though they knew there was an unrecorded 2nd (typical in new construction in the early 2000's). It wasn't until we got our attorney involved that it got stopped while waiting in line to record the transaction at the County Recorder. It took 2 additional months to get it done, but the Buyer got clean title.
The moral is, be careful when using ANY Broker-Affiliated Businesses - it becomes all about the money and not about the clients.
Thom Colby
Broker
Newport Beach CA
Valerie, unless you have a seasoned buyer who has bought alot of properties, they don't know the difference in title companies so how would they know they can trust the one that they choose? The title company that I "force" the buyers to use knows the intimate details of a short sale and are a part of the team that makes sure the short sale gets approved so in reality they are the best ally for the buyer and seller alike. If the deal is being financed, the buyers lender is going to make sure that there are no title issues once the title company produces the title committment.
My thought on this is that the buyers agent is most likely putting the thought into the buyers head on which title company to "trust" because the buyer is probably not well versed in title anyway.
Valerie/Jennifer,
BofA told me the the "customer input" via the "wrong link" website was no longer necessary. In fact, they encouraged me to wait until after the netotiator reviewed the material, then upload via the Library. So, the statements/paystubs would not need to be updated.
The login with the customer calling and password was pretty pointless.
Loading directly into the Library is easier IMHO.
If ANYONE has a good answer to Celeste's question, PLEASE let me know!!!
I am partnered with Justice Title and we have had NUMEROUS short sale issues with clueless title companies "too busy" to do closings (yes, my last closing the BUyers title company was "too busy" they said and I had to spend about 3 additional hours on teh phone getting approval extensions.
Some brokers have "ABA" affilaited business agreemetns with title companies (they get "legal kickbacks") for closing with certain title companies....VERY hard issue to overcome.
As always, do you best to negotiate, we offer to match ANYONE's fees, and, offer to certain admin charges some brokers charge their agents for closing elsewhere.....dirty game, but, one that must be played.
Love to hear anyone else's tips!!!!
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