Comment

Comment by Brenda Houghton on September 7, 2011 at 2:39pm

Thanks, Kevin.  I did not know that information about Barbara.  I did get a response from her office from one of my earlier emails regarding this file, which resulted in phone calls and emails from several individuals involved.  Of course, emails and phone calls were not my desired result....

Comment by Kevin - Greenville, SC on September 7, 2011 at 2:36pm

I my opinion filing legal action is probably the only recourse after the sale.

Comment by Kevin - Greenville, SC on September 7, 2011 at 2:35pm

-- Barbara Desoer, who was tapped in 2008 to run the mortgage unit after Bank of America bought Countrywide, was demoted to report to Darnell instead of Moynihan. Earlier this year, Moynihan divided the mortgage unit and gave Desoer responsibility for the portion that is making new loans. Another executive, Ron Sturzenegger, is overseeing the winding down of toxic legacy loans, and he will report to Moynihan.

http://finance.yahoo.com/news/Struggling-Bank-of-America-apf-991309...

Comment by Brenda Houghton on September 7, 2011 at 2:29pm

Thanks, Christy, I have emailed Barbara 3 times now in the last 3 weeks regarding this issue.  Hopefully she will respond. 

Thom, I am considering your suggestion.  Thank you.

Kylee, could you please resend your message?  Thanks!

 

Comment by Christy Brock on September 7, 2011 at 2:19pm

I suggest emailing Barbara Desoer ([email protected]), President of BofA Mortgage. 

 

Comment by Thom Colby CA Brkr 888-391-5245 on September 7, 2011 at 1:30pm

Brenda,

Go to the Media with this story....  With the economy the way it is, and the politicians finally understanding they are under pressure, and the raging fires in Texas, you should get some good coverage.

Comment by Kylee Roe on September 7, 2011 at 1:18pm

Brenda--accept my friend request, let me know if message came thru.

Comment by Brenda Houghton on September 7, 2011 at 1:11pm

I am asking for input from all the big guns here.  In 10 years I have never been so outraged by a short sale.  I had one on a $300k property that was proceeding nicely, working and communicating regularly via Equator with a negotiator with whom I've worked previously.  On 8/3/2011, she indicated via Equator she had everything she needed from me and the next step was the counter offer.  On 8/11/2011, I received a denial letter from a different negotiator, Brenda L. Martin, which included a completely fabricated reason for denial.  I asked for an explanation.  She stated she took over the file 3 days prior to denying it, and noted there were multiple requests for additional information to which I had not responded, so she denied it.  WTF?  I contacted the OOP and the Twitter escalation team.  The Twitter team got the file assigned to Dana Moore, a senior escalation negotior with whom I've worked files previously.  We got the file up and running again.  Unfortunately, we were up against a 9/6 foreclosure date.  I also was contacted by the former negotiator's supervisor at the request of the Office of the President, and she admitted that Brenda L. Martin had not followed procedure in denying the short sale.

End result:  The escalation negotiator got us through the counter offer phase and submitted to the investor prior to the foreclosure date.  They were trying to get the foreclosure postponed but were unsuccessful. 

Unfortunately for us, if the short sale had not been erroneously denied in August, the buyer would have CLOSED the transaction PRIOR to the 9/6 foreclosure sale date. 

As I said, I am outraged.  I have sent another email to the office of the President, and found a phone number here I will call tomorrow.  I want this foreclosure rescinded (can do that in Texas) and the short sale to continue.  Anyone have contact info for any really big guns I can contact tomorrow?  Any help is appreciated.  Thank you.

 

 

Comment by Richard "RJ" Kas on September 7, 2011 at 12:28pm

Working a 1st and 2nd w/ B of A since April on Equator. We have had 4 counters back and forth and finally 2 weeks ago had accepted B of A's counter.  Then nothing til yesterday, when B of A came back with a new counter changing all the fees they had previously accepted and now they say, as of today we have released the 2nd to Real Time Solutions and you need to now go to them and negotiate while we have a FCL Sale on the 22nd of Sept.  Advice?

Comment by JulieAnn DeCeunynck on September 7, 2011 at 8:25am

Just recieved an approval letter from BofA Heloc, it appears their approval letters give two choices...lien release only and the deficiency "settled" amount. It seems so far they are not waiving the deficiency for zero contribution from sellers. I'm going to dig in a little more.

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