Comment

Comment by Kevin - Greenville, SC on November 29, 2011 at 6:52pm

nope, if it's before 3 AM it's never too late.

Comment by Janie Howard on November 29, 2011 at 6:51pm

Too late to call now?

Comment by Kevin - Greenville, SC on November 29, 2011 at 6:49pm

Janie,  Call me - 864-485-9283

Comment by Janie Howard on November 29, 2011 at 6:46pm

I have an FHA short sale (non-Equator) that has been going on for way too long. We are on our third offer and it's a very good one for BofA. The negotiator has been extremely slow and mostly non-responsive until I utilized Twitter BofA_Help. BUT they simply referred her back to me and she called within the hour and got the train moving again. We then complied with everything she requested and even more with a higher offer price!  She promised in writing the next review to take place Mon, 11/21/2011 and she expected to approve it then. But lo and behold, she has vanished and she cannot be found anywhere on the planet. This deal has to close by 12/31 and it's a VA buyer so we need the time with holidays to get this deal done. Short of using Twitter again to make her call me (which I think is only going to cause backlash), does anyone have a suggestion of who to escalate to?

Comment by Kevin - Greenville, SC on November 29, 2011 at 6:28pm

send this to the negotiator and Freddie Mac - http://shortsalehumor.wordpress.com/.  

All too true, but good for a laugh.

Comment by Jodie Luke on November 29, 2011 at 6:23pm

Hi Giuliana,

I had this same situation a few times and what I had to do was convience my sellers to hire an a certified general appraiser to do an appraisal on the house. They had to come up with the 400 dollars and there is no guarantee but an appraisal by a certified general appraiser is the only way to rebutual two bad BPOs. I was told this is freddie macs policy- My clients paid for the appraisal and we turned it into the lender with a BPO  rebutal request. This worked for us and in 2 weeks we got approval for the price we needed. I have used this several times since and its worked everytime-- Just make sure you let the appraiser know this is your only offer and how long the home has been on the market and anything you feel the bpo agent is missing and why the value is less- maybe even provide the appraiser with some comps- Good luck

Comment by Giuliana Enriquez on November 29, 2011 at 3:30pm

Please help!! perhaps i need to contact Bob Hora? because the 2nd bpo came back at the same price, 119k and the highest offer we got is 92K. Negotiator says there is nothing they can do that it is up to the investor, who is Freddie Mac.  Any suggestions? I would appreciate it!

 

Comment by joe beauchamp on November 21, 2011 at 5:34pm

you did not get this from me - 716-204-3895- this is the AMS escalation team.  Don't use it for trivial stuff, OK?

On a sad side, I found that John Ciresi, who used to handle short sale messes, seems to have disappeared in the last 2 months and there is NO replacement..

Comment by Pamela Lester on November 21, 2011 at 11:05am

Does anyone have an escalation phone number for AMS Servicing? 

Comment by Robin B. Cook on November 17, 2011 at 5:59pm

Thank you Christy!

 

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