Comment

Comment by Neil L. on October 2, 2012 at 4:27am

That's what we did and theyll give us a reason in 48 hours.  that's all they said they can do which is still much better.

Comment by Karen Summers on October 1, 2012 at 10:16am

Send a TWEET to [email protected].  The social media department will actually help you!

Comment by Neil L. on October 1, 2012 at 9:33am

My file was flagged as being in LITIGATION.  SS and Cust. Service won't tell me OR THE HOMEOWNER ANYTHING about the account.  I'm required to wait 5 business days before the Legal Dept can authorize their departyment to answer any questions whatsoever.  Does anyone know a way to expedite this or get past this wall they've thrown up?

Comment by Len McGuirk on September 27, 2012 at 10:48am

Barbra,

They were probably talking about NDS (National Default Servicing). It is one of Bank of America's short sale vendors they use to process their short sale. Their direct number is (877) 633-4744. Hope this helps.

Comment by Barbra Woodin on September 27, 2012 at 7:24am

I went to initiate a short sale in Equator and got the "file is already in the system" message.  I called B of A and was transferred to a 'business partner' and sent to a voicemail.  The message says it is MDS.  Anyone heard of them before?  I have done many searches on Google, etc and came up with nothing but an employment ad.

Comment by joe beauchamp on September 25, 2012 at 12:14pm

Miriam, generally, it is a technical thing - for the closing to happen, $X, at least, must go to BofA. That means nothing about obligation to pay off the rest.  In practice, the approval letter will clearly state that they will not pursue the rest of the debt - or they will release the debt, etc. If it is ambiguous, consider it in the worst light possible. That is what a judge would do.

Comment by Miriam Bernstein on September 23, 2012 at 12:54am

When a Bank of American short sale approval letter states that they will accept a certain amount for the ist lien payoff does that mean the seller is relieved from any further obligation or are fees and interest still due?

Comment by Sara Pichelmann on September 19, 2012 at 12:23pm

AZRealtorHelp 4u

Need some contacts ASAP. I have been declined in equator ready to go, the closer declines issuing update approval letter for lien 2, then help arrives  : ) and  30 mins later decline letter follows : (  I have been asked to imitate SS all over again OMG!

Lien one ready to close. help.......

Comment by joe beauchamp on September 14, 2012 at 3:41pm

Brian, not clear what you are saying - there are programs all over the place. SS reps are very good at getting you started on whatever it is. 866-880-1232. Also, many have a CRM where you might get more info - call in to HRD and pump in the acct number to get to that person. 800-669-0102.

Comment by Brian Wood on September 14, 2012 at 12:57pm

Hello all, new BofA short sale, 2 liens, 1st with BofA. Owner is an employee, he was told they had a special ss program for employees, I've called in a couple of times and nobody can give me a clear answer. Anyone done one for a current employer? Any different programs? Thanks!

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