Flagstar Bank

Information

Flagstar Bank

Loss Mitigation Phone- 1800.968.7700 ext #9780 Fax Authorizations/Packages: 1866.234.9845

Members: 163
Latest Activity: May 3, 2019

Contact Info:

1.800.968.7700 direct extension to loss mitigation (not customer service) is 9951. 


Here is a link to the Flagstar bank headquarters with phone and fax numbers:

http://investing.businessweek.com/research/stocks/people/person.asp...

During business hours you can also dial 800-945-9951.

 

Direct line to loss mitigation - 800-393-4887.

Flagstar Third Party Authorization - REQUIRED

 

Flagstar Bank Short Sale Package

12. Flagstar Bank, F.S.B., Troy, MI [Docket No. 12-1436-MR]

Action: On November 21, 2012, the Board entered into a Settlement Agreement with Flagstar Bank, F.S.B. (Flagstar) that required Flagstar to pay a civil money penalty in the amount of $37,000, and pay $92,677 to indemnify HUD for its losses with respect to one FHA loan, to indemnify HUD for any loss (past, present or future) on five FHA loans for a period of five years from the date of the agreement, and to retain and fully pay for a third-party servicing monitor for a period of one year, without admitting fault or liability.

Cause: The Board took this action based on the following violations of HUD/FHA requirements alleged by HUD: Flagstar failed to engage in loss mitigation, failed to service FHA loans in accordance with HUD requirements, and failed to offer property disposition options to the mortgagors.

http://www.gpo.gov/fdsys/pkg/FR-2013-04-11/pdf/2013-08520.pdf

Discussion Forum

FLAGSTAR

Started by OFELIA SIERRA. Last reply by OFELIA SIERRA May 3, 2019. 2 Replies

Does anyone have an email address or direct phone number for a Flagstar loss mitigation supervisor.  I have been trying for the past 3 weeks leaving message after message fo my assigned specialist…Continue

Initiation Package....

Started by Tom Braunagel. Last reply by Ben Benita Jun 6, 2016. 1 Reply

Is there a fax number to send the SS initiation package to?  I'm only finding a mailing address.  Thanks!Continue

Trying to recover file in Flagstar Black Hole

Started by Jennifer Viger Jun 27, 2014. 0 Replies

Anyone have any suggestions on a better way to escalate a VA file through Flagstar?  We received an approval on May 16th, however, the approval letter was incorrect.  I immediately responded back to…Continue

FHA (FLAGSTAR) INITIATION PROCESS

Started by Bill Garrett May 24, 2014. 0 Replies

Is there anything unique about initiating an FHA short sale with Flagstar?  Any guidance would be appreciated.  Thanks.Continue

Comment Wall

Comment

You need to be a member of Flagstar Bank to add comments!

Comment by Lynne Catrow on August 10, 2011 at 3:51am

For those of you that have actually closed a short sale with Flagstar....From the time you received the email counter, how long did it take to receive the approval letter?  I received the email counter offer and all it said to do was send back an addenum & a revised HUD, if the buyer accepts. 

Thanks.

Comment by Ellen Dittman on August 4, 2011 at 11:51am
Thanks Deidre, for the quick reply. Need all the help we can get!
Comment by Deidre St. Romain on August 4, 2011 at 11:37am
Be firm let them know you will be calling the investor and the trustee anyone else that will listen and help to get this call.  The "service personel" on the phone do not care.  Make your call and tell them and they will document the file.  Call every day and then if you don't hear back on day 3 call them again and let them know you ARE CALLING THE INVESTOR THAT DAY. You have to call all these parties with Flagstar because they don't care - only when you make enough waves.  If you still don't get help email me off site.
Comment by Ellen Dittman on August 4, 2011 at 11:05am
Flagstar requirement: Seller must wait for a "welcome call" from Flagstar before they can call in??? I have the buyer, another agent has the listing. We have been waiting for this "phone call" for a month. The agent says she called today, and they are stuck in a holding pattern and told to be "patient" as the "phone call" will come (get this-in another 2 weeks). Anyone heard of this? I could use some contact information to make some calls myself.
Comment by Adela Picar on August 1, 2011 at 6:44am

Since Flagstars process is soooo slow I started with the 2nd lender who is Chase. At first Chase did not want to move ahead since they needed Flagstars approval but I asked and pleaded that if we can get an approval from Chase first then Flagstar will start moving. Got my approval from Chase today and they are willing to take $3000 from Flagstar to release the lien. I sent this to Flagstar and now they are trying to get this to move faster. Still remains to be seen but at least I got the 2nd approved. I have been working on this Short Sale for 4 months. Keep you posted.

 

Comment by Lina Robertson Jones on July 20, 2011 at 3:21am

Has anyone tried contacting the investor?  Has that helped?

Comment by Paola Martinsen on July 11, 2011 at 9:02am

Does anybody have any manager contacts or names to share?

Comment by Celeste ODea on July 9, 2011 at 8:07am
Please let us know what happens.  I have my first offer to submit to them and have read nothing but unfavorable comments about them. Does anyone else have an initial approach that has worked for them?
Comment by Tiffany Carver-O'Malley on July 9, 2011 at 5:42am
I contacted my Senator's office on Thursday, they will be contacting Flagstar on my clients behalf, I will update everyone once I know what happens!
Comment by Deidre St. Romain on July 9, 2011 at 5:14am
RUN...that's all I can say.
 

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