"Hi Janet, Flagstar is the worst. I call wait 20-25 minutes then they will not answer any questions because i have a "point person" Devin who's the ONLY one that can help me. They switch me to devin, get a voicemail, and never get a…"
"I wonder if the bank could be reported to the government bank regulators, or some branch of them...If it's an FHA/HUD loan, I'd also try filing a complaint on the bank with HUD. However, I'm not sure how much teeth the…"
"Adela, and others...Over a year ago I emailed a Sr VP at Flagstar and he offered no help getting my file approved....Sent me back to the negoiator...He cared less about the way the bank operates....We need to tell the stockholders, but they…"
Hate to say this Ryun, but you might be best having the seller's get an attorney involved on the short sale
negotiations. Some title companies will do this, and some not...Find one that get's involved for you, or hire one to…"
"I had a HUD short sale (orPFS) with Flagstar...I only got approval out of Flagstar when I had the seller file a grievance with HUD against Flagstar, and HUD got on the banks case....That made something happen...Hope that helps."
"Michael and others~
The 60 day rule is not in the guidelines, as those are for the servicers..This has to do with the borrower filing a grievance with HUD on the servicer for non action. This link tells you where to go for help. I have received…"
"I did not read that in the HUD guidelines...I would see if HUD will confirm or deny that information for you. My educated guess is you have a mis-informed bank rep. If someone knows different, please let both of us know."
"You should check with your real estate agent, or the listing agent if she is working with both you and the seller. If the house was foreclosed on today then the house should no longer available for sale through these sellers as a short…"
"Sounds like the typical bank run around to me...
If an offer is over 60 days old, the best thing I have found is to call HUD and file a grievance on the bank....HUD will involved to help get it done at the bank (at least they did in my situation).…"
Hi Janet, Flagstar is the worst. I call wait 20-25 minutes then they will not answer any questions because i have a "point person" Devin who's the ONLY one that can help me. They switch me to devin, get a voicemail, and never get a call back.This is a HUD- PFS, but no acknowledgement or ATP from Flagstar. Who do i contact ??? FSD is 6/5/12. Thankyou for your attention- Bob
PS. i have an offer already ,but no HUD appraisal to start the list price & PFS process. Should i send the Offer or wait for Flagstar to send the ATP?
Short Sale Superstars, LLC and www.ShortSaleSuperstars.com does not necessarily endorse the real estate agents, loan officers, attorneys, real estate brokers and other participants listed on this site. These real estate profiles, blogs, blog entries and forums are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a short sale. Short Sale Superstars, LLC takes no responsibility for the content on these pages that are written by the members of this community.