Janet Nelson
  • Female
  • Frisco, TX
  • United States
  • Texas
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Latest Activity

Bob Helmig left a comment for Janet Nelson
"Hi Janet, Flagstar is the worst. I call wait 20-25 minutes then they will not answer any questions because i have a "point person" Devin who's the ONLY one that can help me. They switch me to devin, get a voicemail, and never get a…"
Apr 10, 2012
Janet Nelson replied to Carolyn Lien's discussion Banks hiring contractors to break in to listings
"I wonder if the bank could be reported to the government bank regulators, or some branch of them...If it's an FHA/HUD loan, I'd also try filing a complaint on the bank with HUD. However, I'm not sure how much teeth the…"
Jul 25, 2011
Janet Nelson commented on Mori Langshaw Sr's group Flagstar Bank
"Adela, and others...Over a year ago I emailed a Sr VP at Flagstar and he offered no help getting my file approved....Sent me back to the negoiator...He cared less about the way the bank operates....We need to tell the stockholders, but they…"
Jun 18, 2011
Janet Nelson replied to Nancy Fung Martin's discussion Don't tell them the buyer is ready to cancel in the group Flagstar Bank
"Ben...Have you ever worked with Flagstar???....Their negotiators don't even know what to do, and esculating is a joke...At least it was last Summer...2010."
Feb 6, 2011
Janet Nelson replied to Ryun Stuart's discussion Anyone Know The Short Sale Package Requirements For Flagstar? in the group Flagstar Bank
"Ryun   Hate to say this Ryun, but you might be best having the seller's get an attorney involved on the short sale negotiations. Some title companies will do this, and some not...Find one that get's involved for you, or hire one to…"
Feb 6, 2011
Janet Nelson commented on Stephanie Lim's group FHA - HUD Short Sales
"Darrell at HUD,   Thanks so much for posting  your information for this group, and offering to help everyone. Agents, I've worked with Darrell on a HUD PFS and he's  a great help! We really appreciate…"
Jan 25, 2011
Janet Nelson commented on Mori Langshaw Sr's group Flagstar Bank
"I had a HUD short sale (orPFS) with Flagstar...I only got approval out of Flagstar when I had the seller file a grievance with HUD against Flagstar, and HUD got on the banks case....That made something happen...Hope that helps."
Jan 20, 2011
Janet Nelson commented on Mori Langshaw Sr's group Flagstar Bank
"Tiffany I will say (from my expeience anyway),  going higher up -esculating-at Flagstar for help is useless...It only get's worse."
Jan 20, 2011
Janet Nelson replied to Ryun Stuart's discussion Anyone Know The Short Sale Package Requirements For Flagstar? in the group Flagstar Bank
"Sorry we don't....Don't think Flagstar even knows what they are...lol"
Jan 20, 2011
Janet Nelson replied to Robin M. Willis's discussion Life after PFS Time Runs Out? in the group FHA - HUD Short Sales
"In certain cases you can get a 2 month extension, after the initial 4 month marketing priod..I have done this. The bank needs to request this from HUD. This extension is discussed in the guidelines."
Oct 9, 2010
Janet Nelson commented on Stephanie Lim's group FHA - HUD Short Sales
"Michael and others~ The 60 day rule is not in the guidelines, as those are for the servicers..This has to do with the borrower filing a grievance with HUD on the servicer for non action. This link tells you where to go for help. I have received…"
Oct 7, 2010
Janet Nelson replied to Michelle DeRepentigny, SFR's discussion Sale in under 7 business days in the group FHA - HUD Short Sales
"Nope...I don't think you are being told correctly by your bank rep."
Sep 30, 2010
Janet Nelson replied to Michelle DeRepentigny, SFR's discussion Sale in under 7 business days in the group FHA - HUD Short Sales
"I did not read that in the HUD guidelines...I would see if HUD will confirm or deny that information for you. My educated guess is you have a mis-informed bank rep. If someone knows different, please let both of us know."
Sep 30, 2010
Janet Nelson replied to Erika L.'s discussion Short Sale With Flagstar Bank in the group Flagstar Bank
"You should check with your real estate agent, or the listing agent if she is working with both you and the seller. If the house was foreclosed on today then the house should no longer available for sale through these sellers as a short…"
Sep 16, 2010
Janet Nelson replied to Shannon M Thomas's discussion What does it mean that the Hud System is down. This is from BOA negotiator in the group Bank of America Short Sales
"Sounds like the typical bank run around to me... If an offer is over 60 days old, the best thing I have found is to call HUD and file a grievance on the bank....HUD will involved to help get it done at the bank (at least they did in my situation).…"
Sep 16, 2010
Janet Nelson joined Wendy Rulnick's group
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Sep 16, 2010

Profile Information

First Name
Janet
Last Name
Nelson
State
Texas
City
Dallas
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At 4:12pm on April 10, 2012, Bob Helmig said…

Hi Janet, Flagstar is the worst. I call wait 20-25 minutes then they will not answer any questions because i have a "point person" Devin who's the ONLY one that can help me. They switch me to devin, get a voicemail, and never get a call back.This is a HUD- PFS, but no acknowledgement or ATP from Flagstar. Who do i contact ??? FSD is 6/5/12. Thankyou for your attention- Bob

PS. i have an offer already ,but no HUD appraisal to start the list price & PFS process. Should i send the Offer or wait for Flagstar to send the ATP?

 
 
 

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