Homeowners interested in pursuing a short sale, can call 888-818-6032 to speak with a Loan Servicing Representatives
To speak to a Loan Servicing Representative to Help you with answers to your questions regarding the status or history of your account call please call 888-818-6032
Representatives are available
Monday through Thursday from 8:00 AM to 11:00 PM, Eastern Time.
Friday from 8:00 AM to 9:00 PM, and Saturday from 8:00 AM to 2:00 PM,Eastern Time.
Website: https://www.spservicing.com
Location: Pasadena, California
Members: 233
Latest Activity: May 31, 2023
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Select Portfolio Servicing Short Sale Requirements
Short Sale - Overview Link to the website
Government Counseling / Resources for homeowners link to website
Have the borrower call Short Sale Department 1-888-818-6032. After SPS determines eligibility submit;
fax, or email your documentation to:
ESCALATION INFORMATION FOR SELECT PORTFOLIO SERVICING
You may contact the Select Portfolio Servicing Consumer Ombudsman through the following channels:
By email at [email protected]
By phone at 866-662-0035
By fax at 801-293-3943
Started by Greg Kristy. Last reply by Short Sale Superstars LLC Dec 4, 2018. 7 Replies 0 Likes
Has anyone been offered this option via SPS? This little known, sister to the Short Sale, is claimed to be like a short sale except without the arms-length restrictions. However no closing costs,…Continue
Started by Kay VanKampen. Last reply by Greg Kristy Nov 20, 2018. 1 Reply 0 Likes
I have worked a short sale for over a year with Select Portfolio Servicing. I'm now on the 3rd offer. This offer was presented in May, when I sent all the paperwork to the bank. In July, I was…Continue
Started by ash lomont. Last reply by Tony Morales Oct 24, 2018. 7 Replies 0 Likes
Hello,I have a short sale that has an SPS 2nd mortgage. The 1st mortgage is with Mr. Cooper and is a Freddie Mac Loan. The 1st mortgage holder will give the 2nd mortgage holder $6000 per Freddie Mac…Continue
Started by Juan Reyes. Last reply by Tony Morales Jun 1, 2018. 2 Replies 0 Likes
I just initiated a SS with SPS and when I was on the phone with the rep I asked how much does SPS normally contribute to the 2nd lien holder in order for them to approve the short sale... She then…Continue
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After years of battling BofA, and really the investor, over this property, we have an approved short sale. We are getting ready to settle on Aug 29. The approval is until Sept 7. And NOW we find out that servicing is being transferred to SPS!
I can't talk to them until I send a 3rd party authorization, I can't send that until they get the file on the 16th at the earliest.
Anyone have any advice, so that I am prepared?
Stop staring at the redial function on the fax machine. Here is the email address for sending documents:
Help!!!! I am trying to Keep my Home. I have applied for the Making Home Affordable program, but the loan is servised by Select Portfolio and owned by Bank of America. When I I call to get the status of my application I am told that I am not eliglble for the the program. I would like a find a mortgage advocate that can help me!!!
UPDATED FAX NUMBERS:
I have found the fax on the SPS page doesn't work. I have several alternatives that do.
Please help! Does anyone know how to get around the PMI, We had approval from the investor then we get blindsided and told that PMI needed to up the net and there is no way that the property will appraise for the price they are looking for. We have sent them a CMA and a contractor bid to show the price of the property. Does anyone have any contacts for SPS that could help us?
SPS Approval received within an hour of sending over the Approval from Bank of America.
I have a second mortgage stuck in oblivion between BOA and SPH- some sort of transfer that never happened. The first has full approval on the shortsale but I cant get SPS to acknowledge that THEY have to be the one to release the lien. I have a letter from BOA stating that they are the servicer that I want to send to someone as SPS that can help- anyone have any names and numbers OR is there a research or special circumstances dept that I can contact? The home goes to foreclusure in a month...
I believe the phone numbers in the header section of this group may be reversed.
1-801-293-3936 appears to be the fax number and 1-888-818-6032 appears to be the phone number for Loss Mitigation.
I just had a HAFA short sale approved by SPS. - I had another transaction with them last year, and it didn't go well. This one went very smooth, all documentation and offer submitted Feb 25, and approval today, 4/13. I really think the Investor has a lot to do with the approvals - this was a FNMA loan, interest only and the Seller had some serious medical issues and loss of income. They are getting $3000 to relocate and all are happy. Hopefully the Buyer will fulfill their end with financing, etc. *happy today*
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