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Citi Short Sale Information

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Latest Activity: Oct 27, 2022

Citi Bank Short Sale Information

 

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Authorization FAX:  866-675-5772

Short Sale Package FAX:  866-940-8125

Executive Response - 877-245-2511

Telephone:  866-272-4749 or 800-723-7906

Home Equity: 800-685-0935  Home Equity 3rd Party Fax: 866-940-8125

Citi Summary of Short Sale Process for Real Estate Agents

 

Email [email protected] or  [email protected] or [email protected]

The SS Pack must include:

Workable Solutions Package (below)
Hardship Letter
Last 2 Pay Stubs (if self employed there is a list in the workable solutions package)
Last 2 COMPLETE Bank Statements
Last Tax return ALL pages
Listing Agreement
Contract
HUD1
Rinse and repeat

Email [email protected]
Workable Solutions Packet

Citi Arms Length Transaction Form

Citi Financial Worksheet

SAMPLE CITI APPROVAL LETTER -
sampleCitiApprovalLetter.pdf

ESCALATION: [email protected]

 1(877) 245-2511 extension: 1804473

Discussion Forum

is city bank and city mortgage one in the same?

Started by johnna lodge. Last reply by Ben Benita Jun 5, 2016. 1 Reply

Citi Seems To Be Sleeping On This One

Started by Rita Legan. Last reply by Ben Benita Apr 18, 2016. 1 Reply

No Imminent Default??

Started by Shelby Hale. Last reply by Ben Benita Apr 12, 2016. 6 Replies

Comment Wall

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Comment by Sara Mehrpouyan Los Angeles CDPE on April 3, 2013 at 8:24am

Wendy-- keep trying :)

Comment by Deidre St. Romain on April 3, 2013 at 6:19am

dead air..hang up

Comment by Kacey Queen on March 19, 2013 at 9:52am

Anyone know any phone numbers or tips for CitiMortgage 2nd lien Recovery department?? 

Comment by Kacey Queen on March 19, 2013 at 9:42am

Dawn: typically if both of them are on the loan then the banks require each provide them with the documents.  If both of them are on the loan then they would need to provide their own docs (bank accounts, paystubs, etc)... Hope this helps! 

Comment by Joyce Hathaway on February 21, 2013 at 4:06am

I need some advice...Citi bank is refusing an offer on a short....(military transfer from Florida to Texas)  Offer is $75,500 Citi says investor wants $92,000...not worth $92...negiotator says bring $92 or sign a deed in lieu....Offer apprasial, comp, BPO negiotator says investor $92 or a deed in lieu...still not worth $92,000...advise please  Joyce

Comment by Eric on February 11, 2013 at 1:48pm
Brad - call this number 855-843-2549 Ext 0475100, between 8-4pm that should help you get someone to assist you
Comment by Brad Hatton on February 11, 2013 at 11:59am

Does Citi have any social media teams? A Twitter account like BoA perhaps? I need help reaching out to them; nobody in any of their departments have been able to help us in the past few months. This issue is preventing my short sale from closing. Thanks for any help!

Comment by Tara Samney on January 28, 2013 at 3:38am

I should add Citi knew of the negotiations and file had made it to negotiator who indicated they would be fine with amount being offered- just needed approval letter.  Apparently, they couldn't wait longer.

Comment by Tara Samney on January 28, 2013 at 3:37am

I have just been informed a Citi 2nd has gone to collections, and a collection agency is now calling me and my seller.  Seller is under contract on a non-GSE HAFA 1st (with a recent price addendum to a counter) that will likely be approved soon.  I have not been in this situation before.  If the loan has gone to collections- is there still a lien?  Are we able to just do the short sale with the mortgage lien and seller deal with the collections on the 2nd afterwards?  Is it possible to get the file back from the collection agency and back to Citi for the HAFA payoff to accept?  Any advice greatly appreciated.  Thanks!

Comment by Joe Green on January 7, 2013 at 7:04am

I was just told by Citi that they have received communication that Freddie Mac was no longer disputing Valuation issue.   What is the work around?  BPO value was ok, Freddie Mac Valuation came back too high.

 

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