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Authorization FAX: 866-675-5772
Short Sale Package FAX: 866-940-8125
Executive Response - 877-245-2511
Telephone: 866-272-4749 or 800-723-7906
Home Equity: 800-685-0935 Home Equity 3rd Party Fax: 866-940-8125
Citi Summary of Short Sale Process for Real Estate Agents
Email [email protected] or [email protected] or [email protected]
The SS Pack must include:
Workable Solutions Package (below)
Hardship Letter
Last 2 Pay Stubs (if self employed there is a list in the workable solutions package)
Last 2 COMPLETE Bank Statements
Last Tax return ALL pages
Listing Agreement
Contract
HUD1
Rinse and repeat
Email [email protected]
Workable Solutions Packet
Citi Arms Length Transaction Form
Citi Financial Worksheet
SAMPLE CITI APPROVAL LETTER -
sampleCitiApprovalLetter.pdf
ESCALATION: [email protected]
1(877) 245-2511 extension: 1804473
Started by johnna lodge. Last reply by Ben Benita Jun 5, 2016. 1 Reply 0 Likes
Started by Rita Legan. Last reply by Ben Benita Apr 18, 2016. 1 Reply 0 Likes
Started by Shelby Hale. Last reply by Ben Benita Apr 12, 2016. 6 Replies 0 Likes
Comment
Wendy-- keep trying :)
dead air..hang up
Anyone know any phone numbers or tips for CitiMortgage 2nd lien Recovery department??
Dawn: typically if both of them are on the loan then the banks require each provide them with the documents. If both of them are on the loan then they would need to provide their own docs (bank accounts, paystubs, etc)... Hope this helps!
I need some advice...Citi bank is refusing an offer on a short....(military transfer from Florida to Texas) Offer is $75,500 Citi says investor wants $92,000...not worth $92...negiotator says bring $92 or sign a deed in lieu....Offer apprasial, comp, BPO negiotator says investor $92 or a deed in lieu...still not worth $92,000...advise please Joyce
Does Citi have any social media teams? A Twitter account like BoA perhaps? I need help reaching out to them; nobody in any of their departments have been able to help us in the past few months. This issue is preventing my short sale from closing. Thanks for any help!
I should add Citi knew of the negotiations and file had made it to negotiator who indicated they would be fine with amount being offered- just needed approval letter. Apparently, they couldn't wait longer.
I have just been informed a Citi 2nd has gone to collections, and a collection agency is now calling me and my seller. Seller is under contract on a non-GSE HAFA 1st (with a recent price addendum to a counter) that will likely be approved soon. I have not been in this situation before. If the loan has gone to collections- is there still a lien? Are we able to just do the short sale with the mortgage lien and seller deal with the collections on the 2nd afterwards? Is it possible to get the file back from the collection agency and back to Citi for the HAFA payoff to accept? Any advice greatly appreciated. Thanks!
I was just told by Citi that they have received communication that Freddie Mac was no longer disputing Valuation issue. What is the work around? BPO value was ok, Freddie Mac Valuation came back too high.
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