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Citi

Citi Short Sale Information

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Latest Activity: Oct 27, 2022

Citi Bank Short Sale Information

 

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Authorization FAX:  866-675-5772

Short Sale Package FAX:  866-940-8125

Executive Response - 877-245-2511

Telephone:  866-272-4749 or 800-723-7906

Home Equity: 800-685-0935  Home Equity 3rd Party Fax: 866-940-8125

Citi Summary of Short Sale Process for Real Estate Agents

 

Email [email protected] or  [email protected] or [email protected]

The SS Pack must include:

Workable Solutions Package (below)
Hardship Letter
Last 2 Pay Stubs (if self employed there is a list in the workable solutions package)
Last 2 COMPLETE Bank Statements
Last Tax return ALL pages
Listing Agreement
Contract
HUD1
Rinse and repeat

Email [email protected]
Workable Solutions Packet

Citi Arms Length Transaction Form

Citi Financial Worksheet

SAMPLE CITI APPROVAL LETTER -
sampleCitiApprovalLetter.pdf

ESCALATION: [email protected]

 1(877) 245-2511 extension: 1804473

Discussion Forum

is city bank and city mortgage one in the same?

Started by johnna lodge. Last reply by Ben Benita Jun 5, 2016. 1 Reply

Citi Seems To Be Sleeping On This One

Started by Rita Legan. Last reply by Ben Benita Apr 18, 2016. 1 Reply

No Imminent Default??

Started by Shelby Hale. Last reply by Ben Benita Apr 12, 2016. 6 Replies

Comment Wall

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Comment by judith traynor on June 16, 2011 at 6:53am
I have a HELO with CITI I have faxed everything to three different numbers and called in. I cannot get to speak to anyone regarding the file.Does anyone have a good number to get through to CITI Heloc
Comment by Sara Mehrpouyan Los Angeles CDPE on June 15, 2011 at 3:17pm
Has anyone's seller had phone calls from Citi telling them that they will need to pay $25 for an extension of the short sale does not close by the date on the approval letter? My seller has had someone calling her.
Comment by Nancy Fung Martin on June 15, 2011 at 12:27pm
Thanks for all your advice. I will do just that!
Comment by Patrick McGuire on June 14, 2011 at 9:27am

Nancy,

Call your congressman and tell them Fannie Mae wants to foreclose instead of a short sale. Trust me it can help.

 

Comment by Kevin - Greenville, SC on June 14, 2011 at 9:05am
Citi Negotiator - 

No Short Sale, but a DIL - oh yea the second (BOA) we will give them 6% to release their lien. LOL - 

Me - So the second (BOA) is going to take 6% when you (Citi) take a DIL when you're taking the property subject to? 

Why would they (BOA) take 6% when you (Citi) took a DIL as they (BOA) would now have you on the hook for the entire amount?? - no answer.
Comment by Jim Schneider on June 14, 2011 at 8:52am

Nancy,

did you try going direct to Fannie Mae to appeal that decision? You may find the servicer didn't try that hard. They're getting paid whether the short sale goes through or not, and they get paid to foreclose, Fannie Mae may be more inclined to listen since it's their money.

Comment by Nancy Fung Martin on June 14, 2011 at 7:23am
Just had Citi deny a short sale and the negotiator said the investor, Fannie Mae, wants it to go to foreclosure because they will make more money. Citi is the 2nd with PMI and the 1st lien already agreed to a $6000 payoff, but I guess that's not enough!
Comment by Mike Schude on June 14, 2011 at 5:11am
Has anyone had issues with Citi denying a short sale based on the "level of delinquency?"  This is the only reasoning they will give me and that she is 74 days late.  This is a second mortgage with a pretty low balance.  Citi would be netting more than 10% of the balance.  Does anybody have any advice?  Thanks for your help!
Comment by Kevin - Greenville, SC on June 12, 2011 at 10:40pm
Comment by Roberta Baldwin on June 8, 2011 at 10:56am
Anyone have up-to-date phone numbers and real-people contacts at Citi for someone with a sizable Citi home equity line that needs negotiating as the secondary in a short sale? We tried the numbers listed on this site, but many of them were not useful. Also, any examples of Citi asking for a seller contribution in a lump sum at closing or offering a payout period over, say, 10 years for at least part of the loan? Comments would be appreciated.
 

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