Comment

Comment by Wendy Smith on April 17, 2013 at 4:54am

LOL - thanks for the laugh Joe!  well said!

Comment by joe beauchamp on April 17, 2013 at 4:50am

Terry, it seems often the low involvement and IQ of the "specialists" now employed by the servicers are more likely to be issue - not enough jobs for gum chewing phone texting "agents" at the DMV to take them all. It just happens to nicely play into the servicers' desire to frustrate agents to minimize short sales.

Comment by Terry Parrish on April 17, 2013 at 4:21am

Wow, this is getting very frustrating. We have closed many short sales with Wells Fargo/ASC & this one is dragging on - think due to market change!?  Today they asked for another updated hardship affidavit - 4th time & bank statements from Seller.  Are you experiencing these seemingly stall tactics?

Comment by Wendy Rulnick on April 16, 2013 at 4:44am

Thank you everyone. Wells Fargo ended up re-opening a new task and it finally took the HUD.

Comment by TOP END Properties on April 15, 2013 at 5:36pm

I've had issues with tasks registering in the past.  Make sure you use equator and make sure the 'Compatibility Mode' icon is selected (in the URL bar).

Comment by joe beauchamp on April 15, 2013 at 10:37am

Wendy, this is a problem with Equator - they have had this issue forever. Some browsers on some systems will look like they work except nothing is uploaded. In WF, you can't tell since they hide just about everything, in BofA, you can look and see that the file isn't there. A workaround is to use the bulk upload. It does not have this problem. Otherwise, try a different browser - chrome is the one that I use on one particular system.

Comment by Wendy Rulnick on April 15, 2013 at 9:02am

Thank you, guys! We will try it!

Comment by Pattilynn Guilford on April 15, 2013 at 7:35am

Wendy - I know this goes without saying but make sure the doc is in a pdf format and that you are using the correct browser which changes from time to time.

Comment by Lisa Sipes on April 15, 2013 at 7:31am

Thank you for that clarification, it is for closed transactions. 

Comment by David A. Roebuck on April 15, 2013 at 7:27am

Wendy, it is not a trick.  Sometimes does not notify you it was accepted.  Sign out and back in again.  Check your tasks and see if it was accepted.

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