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Latest Activity: Oct 27, 2022
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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment
Question about CA Hazard Disclosure Reports....
Does anyone know about Chase limiting the amount they will pay for NHD / TAX & EHD reports to $79.95 total ? Are they also forcing the agent to absorb the difference??
The question is regarding both REO and Short Sale transactions.
Thanks Superstars !
Thom Colby
Broker
Newport Beach CA
Hi, Walt,
Your mother needs to contact Chase and tell them that your mother-in-law would like to sign a deed-in-lieu of foreclosure and that should end it without waiting any longer.
I'm not a pro like you guys, just trying to help my mother-in-law deal with her Chase mortgage.
Our friendly Realtor guessed that she might list the property for around what is owed on it - $40K - but it's in such bad condition that nobody could get a loan on it. My mother-in-law just wants to be rid of it. She's living elsewhere, and the place is sitting vacant. Chase initiated foreclosure, but nothing much has happened.
I know this isn't the normal goal, but is there a way to get Chase to get the foreclosure done already? It's been 6+ months since stuff started showing up from the courts.
Waiting for 60 days to get Chase approval. First BPO done by someone who wasn't familiar with the local market and gave BPO price at OVER what the buyer owes.
If the buyer could sell at that price, he wouldn't have to do a short sale. But market has slowed. Even his neighbors who listed as regular sales have had to reduce their price.
Who are the people sellers should contact to escalate, or are these the only folks you recommend?
Executive Resolution Group for Chase, 866-605-9253
888-310-7995 (Executive office for Chase)
I just want to congratulate Nicole on her approval and closing in 60-days. Wow! I might just post her note on my desk as a positive daily reminder.
Just got a short sale approved with Chase. Seller never went late, got HAFA approved and closed within 60 days.
Nicole Fabiano
Home Solutions, A Full Service Short Sale Co
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