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Wells Fargo Short Sale Info and Items Needed
Wells Fargo Short Sale Dept 1-866-903-1053 (see below for ASC forms)
Short Sale FAX 1-866-969-0103
Letter of Authorization Fax 1-866-917-1877
Mortgage Servicing 1-877-841-5301.
Wells Fargo Line of Credit Division 866-961-6861 or 866-970-7821
Third Party Authorization: 866-917-1877 (fax)
Fax: 866-834-7850 or 866-834-7949
Email format [email protected]
OR [email protected]
ESCALATION DEPARTMENT 866-605-0829
Wells Fargo Executive Offices: 800-853-8516
Started by Beth Walsh. Last reply by James Franko Nov 1, 2021. 6 Replies 0 Likes
Started by Kay VanKampen. Last reply by Short Sale Superstars LLC Oct 8, 2019. 2 Replies 0 Likes
Started by Angie Fraguas. Last reply by Short Sale Superstars LLC Jul 11, 2018. 3 Replies 1 Like
Comment
What is Wells Fargo doing with out of state job relocations?
@Joe, yes, I see your point. Thanks a lot for those info. They helps.
@Jan, Seller's wife is in a different state. Seller has to sell to move, but property is way underwater. We got rejection from WF
"Due to the sellers hardship and the fact that he is current on his current mortgage, this does not qualify for a short sale due to Investor quidelines. As we can not negotiate a short sale, please have the seller contact Customer Service."
@Jimena, I escalated it to my negotiators supervisor who told me there was no way around it. They didn't even ask for a cash contribution. He said that management is working on it right now, but they aren't allowed to change the verbiage for the investor in the meantime. So I am not sure what to do.. Is there a better escalation path than what I have taken.. I went to the supervisor, but is there a contact for president of short sale/DIL like BOA has? This is Wells Fargo Home Mortgage 1st and not ASC.
@ Jessica, I would escalate the file, I just got a Wells Fargo approval this week and it had the deficiency release. It can be an investor specific issue but it is not a Wells Fargo policy. A lot of the times they do it to try to get the seller to give a cash contribution, I had another deal approved last week where the seller had to come in with $500 to get the deficiency released (Wells originally wante $9802). I would ask what would it take to get the deficiency release, you may be able to work out a deal.
@George yes it is a 1st lien and no it is not owner occupied. Although my client also works for Wells Fargo as a loan officer. Sort of an interesting story, but this has nothing to do with it. They gave it to us on the exact same offer net amount just a couple months ago. But because of litigation the HOA was having the buyer couldn't get financing, so we had to find a cash buyer which we found in 1 day, resubmitted the file immediately and the bank has sat on that offer for almost 2 months to come back today and accept it with the deficiency verbiage this time around. I think she should just let them eat it, they can't come after her anyway in a non recourse state unless they choose to sue her, which she has nothing for them to take.. So dumb.
Wells Fargo is saying their policy changed and they are no longer waiving deficiency for short sales unless they are HAFA or FHA/HUD. I have closed many short sales with Wells Fargo and just had written approval on this exact same file a couple months previous with the deficiency verbiage waived, but when I asked for it to be waived this time because WA is a non recourse state I was told their policys have changed since the last letter and he can't waive it. Is this happening to anywone else. Sadly it is worth it for my client to just let it foreclose then. I don't get it.
Why are the owners having to move out of state...illness, divorce??? More information is needed to give you an alternative...
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