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Wells Fargo Short Sale Info and Items Needed
Wells Fargo Short Sale Dept 1-866-903-1053 (see below for ASC forms)
Short Sale FAX 1-866-969-0103
Letter of Authorization Fax 1-866-917-1877
Mortgage Servicing 1-877-841-5301.
Wells Fargo Line of Credit Division 866-961-6861 or 866-970-7821
Third Party Authorization: 866-917-1877 (fax)
Fax: 866-834-7850 or 866-834-7949
Email format [email protected]
OR [email protected]
ESCALATION DEPARTMENT 866-605-0829
Wells Fargo Executive Offices: 800-853-8516
Started by Beth Walsh. Last reply by James Franko Nov 1, 2021. 6 Replies 0 Likes
Started by Kay VanKampen. Last reply by Short Sale Superstars LLC Oct 8, 2019. 2 Replies 0 Likes
Started by Angie Fraguas. Last reply by Short Sale Superstars LLC Jul 11, 2018. 3 Replies 1 Like
Comment
In my experience, Wells Home Mortgage treats their own 2nd's pretty must as thought they are from a different Company.
You must handle each separately. In your case, it seems that Wells has transferred control to a collection agency. Generally bad news to all.
I handle them by pretty much making the best possible offer my client is willing to make for release and full satisfaction of the debt. Then, escalate that "best offer" to the parent company. Be prepared for a time-consuming fight, which in my experience can often be won, if the offer is reasonable (eg, 15%)
And, if that fails, the mortgagor must "find another alternative", meaning stay in the property for as long as possible, or file BK.
If the 2nd is underwater and they are thinking full-repayment, they are smoking something, unless the mortgagor has considerable net-worth IMHO.
You might be able to crack the citadel here, as $40K may not be worth pursuing.
Any suggestion on this case? with this law office lady 'experienced' in short sales?
I just did a short sale with Wells Fargo, did not go thru Equator. It was six weeks from beginning to closing. Jake Rodgers @ WF was very gracious and expedient in assisting me. The only problems I had were with my seller not being mindful of time with getting documentation required.
Wells is an absolute nightmare to deal with via Equator. And, its not Equator, its Wells. They have no clue how to manage a short sale process. And moving to Equator is just making the issues with their existing process more apparent.
My image for Wells today is a mountain climber, trying to save his life, on a sheer rock face, stopping the climb, waiting, doing nothing, because of a slight stain on the sleeve of his shirt.
sigh....
Jim, does the homeowner's monthly mortgage statement come from Wells Fargo? If they collect the payments, they are servicing the loan in some capacity and should be the one you are working with. One option that comes to mind is the written correspondence they referred to. It sounds worthless, but by law, they have to respond within 30 days. See this: http://www.ftc.gov/bcp/edu/pubs/consumer/homes/rea10.shtm and this: http://portal.hud.gov/hudportal/HUD?src=/program_offices/housing/ra...
There are details and sample letters there. If they don't reply within 30 days, file a complaint or get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357)
$11k from the commission... OUCH!
Kimberley, At least you found out before it closed ! I had one (Buyer) last year on a short sale andit was the same situation. First was BofA and 2nd was unrecorded Chase HELOC. Both were purchase money finaced through the builder. For us, we had been told about this "Unrecorded 2nd" so we put language in the contract that it had to be approved as a short sale. Long story short, the Title company tried to close / record the sale without satisfying the 2nd - we had to get an attorney and stop the recording when we found out at the last minute that it had not been approved.
The bad part was the sellers didn't care (bitter divorce and they wanted to hurt each other). It took 2 additional months and $11,000 from the commission to get it done.
Best of luck,
Thom Colby
Broker
Newport Beach CA
Jim, have you tried the title insurance company?
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