Ditech ( Formerly Green Tree )


Ditech ( Formerly Green Tree )

All about Green Tree short sales.

Members: 464
Latest Activity: Mar 26

Green Tree Short Sale Information



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Website: https://www.ditech.com/

Ditech Short Sale Package

Loss Mitigation - 855-395-8566

Recovery Dept.    800-643-0202

Direct SS FAX for Authorizations and packages.Fax is 877-612-2422


Short Sale Fax 1-877-612-2422 or 1-866-870-9919.

Alternate Fax 1-877-612-2422

Alternate Number 1-800-474-3918 - Short Sales

[email protected]

[email protected]

[email protected]

[email protected]

ESCALATION: CORPORATE COMPLIANCE DEPT.  The office number is 800-839-9188 and the fax number is 866-210-6192. 

Discussion Forum

Ditech SS apprival letter gives 7 days to close

Started by Jackie Gonzalez. Last reply by Ben Benita Jun 16, 2017. 3 Replies

This is the 2nd time the seller's agent gave a ss approval letter with a 7-day approval to close. Need at least 2 weeks to close. Bank has list of work that needs to be done and title company wont…Continue

FNMA/Ditech counter offer too high

Started by Jackie Gonzalez. Last reply by London Cox Aug 29, 2016. 4 Replies

The present buyer is backing out due to too high counter offer. The house was listed at $181k and is now at $134,500 after 5 months on the market and no offers. Needs extensive work due to deferred…Continue

Short sale after the association foreclosed on the property.

Started by Russ Trinidad. Last reply by Russ Trinidad Jun 5, 2015. 3 Replies

Does anyone know if this is possible? The property is a townhouse in Hawaii. The association foreclosed on nonpayment of maintenance fees. It’s a fannie mae owned loan and serviced by green tree.…Continue

Retired SS seller moving out of state, can he purchase immediately once relocated

Started by Napua Lucas. Last reply by Brian Avery Apr 14, 2015. 1 Reply

Retired Short Sale seller is moving across the country, has a Green Tree first loan.  Will not be late on payments but has to sell below loan amount.  Had refinanced about 5 years ago so got his…Continue

Comment Wall


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Comment by Leonard Williams on March 18, 2010 at 8:18am
Having problems with Green Tree, I have tried unsuccessfully for the last two weeks to fax a package into collections, short sale dept and loss mitigation.

When I call and talk to each dept, each dept verifies the fax numbers as accurate and I can't seem to get a fax through.

It's as though someone manual disconnects the call, the fax always terminates 8 or so minutes into the call every time. I have even tried faxing in the early morning hours (1,2, and 5am)

Has anyone else experienced this and if so what did you do about it?
Comment by DanaVoelzke on March 17, 2010 at 7:36pm
Thanks Ben!! Of course I'm not giving up!!
Comment by Ben Benita on March 15, 2010 at 8:35pm
sounds like BS to me....did you call corporate and tell the Regional manager that corporate told you to call? Also, i was told to ask for the "Operational Manager" and not the "Regional Manager"....not certain it makes a difference. I would STRONGLY suggest, for your client's sake and your commission's sake, that you try again and not give up!!! Call back to corporate and tell them the regional manager was not helpful...see what they say.....keep fighting!!!!!
Comment by DanaVoelzke on March 15, 2010 at 3:47pm
I just tried your suggestion above. They gave me the name of a 'Regional manager" who said he was "no longer allowed to do that". DISCLAIMER: this may not be applicable in all areas of the country. I'm in CT. Thank you for the tip just the same.
Comment by Anna on March 11, 2010 at 11:30am
Bank of America in first position approved payoff and allowed $3,000 to second, Green Tree. $3,000 payoff offered to Green Tree to satisfy or at least release $26,000, which is more than 10%!! $35,000 condo in Orlando - take it and run!! you are offered $3,000 being in 2nd position for property with market value 35k!! or 8.5% of the sale price!! Green Tree has had file since November 2009. They declined in December then said resubmit in January. Now they are saying that they are reviewing the file.. for two months now. Customer service manner of communication is very specific. They never verify any information for the borrower when I call 800 number, sometimes they answer phone saying "Hey Anna, no news" or yell "Stop calling us" and hang up. Isn't TARP money gone by now, what is their goal? Do their investors know about whats going on?? HAS ANYONE HAD EVER SUCCESS IN CLOSING WITH GREEN TREE. ANY ADVICE IS HIGHLY APPRECIATED. ANY NUMBERS/CONTACTS AS WELL!!
Comment by Maria Evans on February 23, 2010 at 4:02pm
Anyone was able to close a Short Sale with less than 5% sales price with Green Tree?
Comment by Edward Codelia on February 15, 2010 at 4:42pm
Aloha Ben

Thank you for the information. I think that will get me started....
Comment by Ben Benita on February 13, 2010 at 9:12pm

For complaints (you WILL ABSOLUTELY need this at some point while working your short sale with Green Tree)
[email protected]

You can also reach out to -
Chris Poorten, Supervisor in recovery and loss mitigaion
[email protected]

I have others if you contact me off line - [email protected]

We also have some REALLY good contacts at Nat. City if you want to reach out to them as well.

Best of luck.....Green Tr
Comment by Edward Codelia on February 13, 2010 at 6:01pm
Aloha All:

I just picked up a Short Sale with Green Tree Servicing. Original loan was with National City. Anyone have contact information for Green Tree?

Short Sale Department? Fax Numbers? Email addresses?

This is my first with GT.
Comment by Ben Benita on February 11, 2010 at 4:24pm
Greentree is without a clue....we have been verbally "approved" for 5 weeks and still can not get an acceptance letter. Our rep. at Greentree is RIDICULOUSLY rude ont eh phone....good times....we will win in the end.....we always do......

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