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Latest Activity: Oct 27, 2022
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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment
Just got a Chase short sale approval. All I can say is follow-up . . . follow-up . . . follow-up. I think I faxed in parts of the short sale package 9 times. They even gave me an email address once and then they said not to use it as it did not work. Do not assume that the fax you send is getting there. Parts of the fax would arrive and then I would have to send the missing parts to the negotiator again and again. This was to her direct fax number! I have a first and a second with Chase and the same thing happens to both loans. Things like this would happen to my short sale packages 3 years ago but it surprises me that a big company like Chase should have this problem. I guess I should not be surprised . . . it is all part of doing short sales. Anyway, I have found sending a fax with your questions gets a better response than the phone messages. I think they look at those faxes more often. All in all, I have not had a bad experience with Chase . . . just follow-up!
Michael,
From some info I've seen this a cash bribe to clear up their errors for property they will have a difficult time foreclosing upon.
A couple of us on this blog received these offers.
I have one in process. It's for real, no question. It's not finalized, so I haven't written the happy ending to this story.
WAMU stuff? Bad loans they want to clear? Foreclosure filing errors? Not sure.
I don't think they have any better idea of the market direction than anyone else.
Hi everybody.... I have a client that was offered by Chase to do a short sale and they will pay her $10,000. She hasn't paid the loan for one year. The condo will sell for $100,000/110,000. Does any one knows about this? I saw the letter, it is true. Also a lady at Chase called me and said that as soon as they get the listing agreement they will assign a negotiator. And the condo is not even listed! This client has a friend with a $400,000 mortgage that received the same letter (I dind't see this one) offering $25,000 for the borrower to do a Short Sale. If this is what a bank is doing - and knowing they don't do anything that is good for us - I am sure they are confident that the market is going down. Any thoughts?
I have a 2nd with Chase. I have 1st lien approval from Indymac. IndyMac is offering $549 to Chase. I had approval in February from Chase with a $3K payoff, now the negotiator will not answer my calls or emails about the adjusted payoff amount. Indymac said according to Fannie Mae's policy the $549 is the max. I tried contacting the Executive office, Roger Conner, and he was of no help. When I finally got a hold of him, 6am my time, he told me to contact the Home Finance executive offices 888-310-7995. They gave me a file number and I have not heard back. Indymac's approval letter is good till April 28 and the foreclosure date is May 2nd. Does anyone have a contact that can help me with Chase?
Thank you.
Maria,
I too have had many issues with sending faxes to the negotiators @ Chase. No problems with their direct fax # 866-220-4130
Congrats Bronda!
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