M&T Bank

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seller must call 800-724-1633 for financial interview for House hold income and expenses 

Fax third party authorization first to 716-848-3748

Location: 8180 GREENSBORO DRIVE STE 500 MCLEAN , VA 22102 .
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Latest Activity: Jul 11

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Discussion Forum

Principal Balance Reduction

Started by Paula Bachman Mar 23. 0 Replies

Has anyone been successful in getting a principal balance reduction with M&T Bank? Continue

Comment Wall


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Comment by Coleen DeGroff on October 7, 2013 at 5:33am

Where do I find the third party authorization letter for M&T Bank? Or can I just use a generic one?

Comment by Elizabeth Morris on October 24, 2012 at 9:12am

Does anyone have a contact or someone who is at least responsive at M&T?  I email my negotiator daily with no response as well as voicemails with no response.  I have also left a message for the supervisor (no response).  I called in and was told there is no escalations there and all I could do was to keep emailing and calling....any suggestions??

Comment by Marv Edelstein on October 2, 2012 at 1:14pm

Just called M&T Bank for a short sale package. I was told that I need to send a third party authorization before the would give me access to download the forms. The FAX only number for the authorizatino is 866.409.4642


Comment by Kylee Roe on July 2, 2012 at 10:36am

thank Jill! You've that closer's number? I have tried Amy, the escalation email, even Mr. Quinn's office. Bayview is impossible, and can't believe they are earning a dollar doing this--they are highly unprofessional. No responses for two weeks. Sigh. Not my first short sale, but def. my first problematic one in a couple of years.


Comment by Jill Ford on July 2, 2012 at 10:27am

Kylee, I dealt with many of the same people mentioned below, including Claudia Navarro who was nearly impossible to reach, Madeline Rivera who was only slightly more accessible and Amy Stevens (Stephens?) who is supervisory to both of them.

Bonnie Beckman was more responsive, did a fair job of keeping me up to date, and our closer, once we got to that was great.  I believe it was the same guy that Sonya mentioned below.

Amy's number by the way is 877-312-1677

Good luck

Comment by Kylee Roe on July 2, 2012 at 10:13am


Do you have some contact info you can send me for M and T or Bayview. I am having problems, negotiator won't return calls, emails. Says she would have approval two weeks ago, etc. Just need some feedback for my clients sake.

Thanks if you can help. [email protected]

Comment by Todd Foust on June 21, 2012 at 3:29pm


Because of family issues with borrower, we missed deadline for submission of ss packet (about 1 month from receipt) but they issued a new package to borrower and new deadline a few weeks from today. In other words, as I suspected the "deadline" appears a little flexible. Just a heads up in case your panicked.

Comment by Kylee Roe on May 30, 2012 at 2:04pm

Hi everyone. Just an update from me, as M and T seems new to all of us. My SS is M and T first and B of A Heloc 2nd. MandT switched loan servicing to Bayview and they have been terrible. Couldn't find paperwork, finally found it. Assigend to negotiator, her voicemail is suspectly ALWAYS full. She has called client and left messages twice. He has called her back to get to full voice mail.  B of A, on the other hand, is calling me regarding paperwork getting into them so they can get to work on it!!  Role reversal for sure!

Comment by Todd Foust on May 9, 2012 at 3:35pm

Here's the instructions for mailing back their workout package:

All documents regarding the workout package should be emailed back to [email protected] .  All documents to ensure a complete workout should include:       

Proof of all income within the last 30 days

Two years of tax returns              

Two months of bank statements of all accounts

Hardship letter (why the short sale)

The actual workout package its self with the 4506-t form filled out entirely

Listing agreement & all information you have regarding the short sale

Comment by Todd Foust on May 9, 2012 at 3:31pm

note: they let me do the financial interview for my client since I had all their expenses and income together AND they had received my letter of authorization. They confirmed, interview is a must before sending ss packet. Packet received via email minutes after phone conversation


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