Ditech ( Formerly Green Tree )
Information
Green Tree Short Sale Information
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Website: https://www.ditech.com/
Loss Mitigation - 855-395-8566
Recovery Dept. 800-643-0202
Direct SS FAX for Authorizations and packages.Fax is 877-612-2422
Short Sale Fax 1-877-612-2422 or 1-866-870-9919.
Alternate Fax 1-877-612-2422
Alternate Number 1-800-474-3918 - Short Sales
ESCALATION: CORPORATE COMPLIANCE DEPT. The office number is 800-839-9188 and the fax number is 866-210-6192.
Discussion Forum
seller incentive with 2nd?
Started by Luther Fisher. Last reply by Luther Fisher Feb 21, 2019. 2 Replies 0 Likes
I've got a situation where it appears we will have to do a short sale. 1st is with PNC and 2nd is with ditech. The ditech 2nd would have to take the discount. Would there still be any incentive…Continue
Ditech SS apprival letter gives 7 days to close
Started by Jackie Gonzalez. Last reply by Ben Benita Jun 16, 2017. 3 Replies 0 Likes
This is the 2nd time the seller's agent gave a ss approval letter with a 7-day approval to close. Need at least 2 weeks to close. Bank has list of work that needs to be done and title company wont…Continue
FNMA/Ditech counter offer too high
Started by Jackie Gonzalez. Last reply by London Cox Aug 29, 2016. 4 Replies 0 Likes
The present buyer is backing out due to too high counter offer. The house was listed at $181k and is now at $134,500 after 5 months on the market and no offers. Needs extensive work due to deferred…Continue
Short sale after the association foreclosed on the property.
Started by Russ Trinidad. Last reply by Russ Trinidad Jun 5, 2015. 3 Replies 0 Likes
Does anyone know if this is possible? The property is a townhouse in Hawaii. The association foreclosed on nonpayment of maintenance fees. It’s a fannie mae owned loan and serviced by green tree.…Continue
Comment Wall
Comment
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Comment by David A. Roebuck on September 21, 2012 at 11:05am
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New emails for GreenTree Servicing
Does anyone know the middle initials for the contacts listed above
either Sherry or Doreen
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Comment by Joanie Cubias on September 18, 2012 at 10:29am
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I have a client who is exploring her options -- loan mod vs. short sale. Have you ever heard of a successful loan mod with Green Tree?
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Comment by Carmine R Biello Jr on September 12, 2012 at 8:25am
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Yay! Congrats on the approval. :-) email me. I may be able to help with the COE extension issue. Thanks!
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Comment by Judy MacDonald on September 12, 2012 at 7:57am
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Finally received the approval letter 9/11, 4:00 p.m. - Yay! Carmine's suggestion was great help. The negotiator says COE has to happen by 9/25 or we will have to start the process over through Fannie Mae with a new BPO. It's not a Fannie Mae loan. There is no way the buyers' lender will process the loan in 12 days.
Has anyone had any success getting the COE extended without having to start over with a new BPO? Suggestions on who to contact at Green Tree?
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Thank you, Carmine!
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Judy, contact Customer Service again get name and extension. Have them email the negotiator. They will allow 48 hours for a response. If no response, contact the same person you spoke with they can now email the negotiator's manager. They should respond from that point. Also, sometimes Cust service will give you the name of the manager (negotiator's supervisor).
If this does not help, contact me and we can do a conference call. Best of Luck!
Carmine R Biello Jr.
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Approval Letter... Maybe
On August 24th Green Tree said they mailed the approval letter to the homeowner. She has never received it. Customer service reps say they are not allowed to fax or email the letter. Finally got to speak to the negotiator on August 30th and he said he would fax the letter to me. Still no letter in the mail or fax.
Has anyone run in to this problem? Any thoughts on what to do?
Trustee Sale is set for October 11th when I asked the negotiator to postpone since we had not received the approval letter he said, "that's not an issue."
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Comment by Ben Racela on August 16, 2012 at 9:43am
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Significant Issue!!!
I have a Green Tree as a second. What can be done when they are seeking 90% of the balance to release the note? The seller's are elderly and sickly and I've explained that but they do not care. Most of the SSI goes towards medical and health needs. The negotiator's response was, "based on the fact that that seller's cannot pay the $11K I will close the file and send it to collections."
What can be done?
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Comment by Wendy Rulnick on August 3, 2012 at 9:13am
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Alternate Green Tree fax is 1-877-612-2422. Adding to group info.
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Comment by Donna Gallegos on July 11, 2012 at 8:30am
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Thanks I will do that, really appreciate your help. Hope to be able to help you to in the future :)
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