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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Marcy Moyer on June 12, 2012 at 5:03am
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Yes. Chase is contacting homeowners who are not able or do not want to modify their loans and offering them a monetary incentive to do a short sale. They are asked if they need a referral to an agent and if so are given the names of 3 agents. It is supposed to start in Ca. shortly. Don't know about other states. For Ca. a Chase mortgage broker needs to recommend the realtor to be on the referral list and that realtor must have some short sale experience.
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Comment by Mike Jackson on June 12, 2012 at 4:53am
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Has anyone heard of a "ProActive Short Sale"
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Comment by Thom Colby CA Brkr 888-391-5245 on June 11, 2012 at 10:52am
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@Kathleen - It's not in Foreclosure. BK prevented that a while ago. The good news... @Rolando's suggestion to call LPS worked-out. They actually have the "preservation" assignment for the property for Chase and they are trying to get permission to shut the water off with the utility company and clean up the standing water in the basement and dry out the house... We'll see. Meanwhile, the Chase negotiator has gone missing - no return calls.
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Comment by Kathleen Sheridan on June 11, 2012 at 10:35am
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@Thom: I would also call the foreclosure attorney.
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@Rolando: thanks - I have a couple of calls into different places now - I'll give this one a try as well...
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Comment by Rolando Parada on June 11, 2012 at 8:11am
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@Thom: We had a similar scenario with a short sale we've been working on. Chase Home Finance LLC posted the property. We called PP at the same number you noted, and also got no response. We later called LPS Field Services at 877-790-1035. We were able to get through to a live human being, who was able to help us.
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Comment by Corinn on June 11, 2012 at 6:53am
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Thom. Send me a PM and I'll give you the info I have.
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Anyone have a number for "Chase Property Preservation" that will actually get to a live person? I have a vacant short sale (NOT bank owned) and Chase PP turned on the water - the basement is filling with water due to a leaky pipe. We've turned off the water main BUT, someone is turning it back on again. We need to have the water district shut the water off BUT they won't because it's not in any of our names; Seller, Agent, etc.
I have left 6 messages for Chase PP over the past 2 weeks with no return call. Their # 888-310-1506 opt 2, always goes to VM.
Any contact will help...
Thanks,
Thom Colby888-391-5245
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Comment by Jan Sanderlin on June 1, 2012 at 11:39am
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@Sameer...I am fortunate, I spent 13 years in Corporate and Private Banking and spent the last 5 years as an Administrator for a small, independent, and well capitalized Bank and Trust. I spent the last economic turndown on the Bank side of the desk...This said, buyers have to demonstrate their financial ability to qualify for their loan. So to be approved for a short sale,doesn't it seem reasonable that they demonstrate their financial inability to pay their loan as well??? The documentation is the same for qualifying for a loan as in qualifying for a short sale as in W2s, pay stubs, bank statements, 4506t, 401k statements, hardship letter. Can't forget the taxes...gotta show what you reported as income to the Government. Seems reasonable to me. The Serenity Prayer has some good advice for all us processing short sales.
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Comment by Sameer Punjani on June 1, 2012 at 10:46am
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@Jan Part of the solution is to speak up about how the short sale process should change. The only reason you see any improvement in short sales is because government forces banks to make these changes and provide them with financial incentives to do so. I don't know, maybe its just me, but I'm not a robot that just does as they say. Why on earth would anyone need to send their w2s, pay stubs, bank statements, 4506t, 401k statements, hardship letter, debt schedule just to see if they can do a short sale. I will continue spread my thoughts and opinions on this forum and others I belong to. If any of the mods have issues or problems, let me know, and I'll be glad to leave.
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