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Chase

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This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

Comment

You need to be a member of Chase to add comments!

Comment by Regina Eriksen on August 23, 2012 at 1:14pm

what do you do if there is no local chase bank for 30 miles and you dont have a working relationship with loan officers.

Comment by Alex Miller on August 16, 2012 at 3:48pm
@ Phil - You need to talk to a local chase loan officer, they can add agents to their Priority Program
Comment by Phil Sotelo on August 16, 2012 at 12:36pm

CHASE PRIORITY PARTNER -  does anyone know how to become a Priority Partner to work with Chase on their short sales, just found out about it?  Thanks

Comment by Michele Peterson on August 16, 2012 at 8:41am

Chase Short Sale Department for HELOC 2nds

877-419-6499

Comment by Laura Rivera on August 11, 2012 at 8:23am

I need to refer a seller in the Oak Park CA  91377 area. Please email me at [email protected] or text (510) 406-2144. Thanks.

Comment by Kevin - Greenville, SC on August 6, 2012 at 3:43am

Chase may try, but they are to follow FHA Guidelines.

Comment by Neil L. on August 6, 2012 at 3:42am

I saw that report but will Chase require their own set of rules and say that they require two realtors be involved?

Comment by Kevin - Greenville, SC on August 6, 2012 at 3:25am

Q. Is there anything in Mortgagee Letter 2008-43 that would prohibit an Agent that represent's both Seller and Buyer from collecting the full 6% commission in a PFS?

 

A. Max commission is 6%, servicer is to follow state law on how commission can or cannot be paid.

 

Source: 

Matt Martin

 

Program Director, Loss Mitigation

Comment by Neil L. on August 6, 2012 at 3:11am

On Chase *FHA* deal, will they allow a single agent to represent both parties and get the full 6% commission?

Comment by Jen Hill on July 27, 2012 at 11:31am

Great, thank you ladies!

 

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