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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Jan Sanderlin on June 25, 2013 at 10:31am
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You would need to prove impending default: Death of an income producer in the family, loss of job, divorce, illness, any situation that creates financial hardship in the near future and not enough income to continue to pay the bills,AND, some investors are better than others as Jeff Payne stated below...
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Comment by Jeff Payne on June 25, 2013 at 10:23am
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depends on the investor
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Comment by Brad Hatton on June 25, 2013 at 9:51am
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Hi everybody. Does Chase allow a short sale if the borrower is not yet delinquent? Thanks in advance.
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Comment by Celeste ODea on June 7, 2013 at 3:24pm
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I have been waiting for the Chase Closing Department to send me the approval letter since May 21. The short sale was approved, but no one can get off their butts to send a letter. I called the Chief Executive's Office, but that didn't do any good. I escalated it thru their normal Escalation office and that didn't help. I even talked to the closing person and he said I would have it by close of business today - nothing! What else can one do? The closer told me they were backed up sending out letters for those who were closing THAT DAY. Really? This is a bit absurd.
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Comment by Tara Samney on June 7, 2013 at 3:16pm
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Oh wow Kathy, CONGRATS!!
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Comment by Kathy Deal on June 7, 2013 at 3:08pm
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HOLY COW!!!! After 6 months of the run around yesterday I get a new negotiator and in 24 hrs he did what no one else could do in 6 months. In 24hrs he called me 3 times.....6 months = 0. Kudos to Michael West at Chase for helping me get both liens approved and ready to go to closing.
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Comment by Dean E Eshelman, CPA, CDPE, IRES on June 6, 2013 at 4:04pm
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@ Kathy @ Paula I called Chase yesterday and was given a number 866-233-5320 with an extension for the negotiator and was told that Chase is changing their phone system as numbers that I called before were "not in service"
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Comment by Paula Bachman on June 6, 2013 at 12:42pm
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Thank you Kathy! I'll be calling them tomorrow.
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I called Chase today for a file I have been dealing with for a while. The phone number I was given on Tuesday to call back today is the Escalation Dept. so I thought I would pass it on. The new number for Escalations is 877-496-8795 ext 3232661. They asked me for my chase # so I let them know I was told to call this number.
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OK these calculations don't make sense on the Equator worksheet. My seller has a documented shortage of close to $1000 each month which Equator clearly shows at the summary BUT monthly/debt income is 7?? no assets. 401K under $20,000. If I wipe that out (to experiment how the calcs work) then it shows .25 as debt/income. I've got to be missing something? I'm showing per Freddie Mac guidelines they require 55% debt/income ratio. Is there some other math involved in how this is being calculated?
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