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Working with all divisions of Chase. Share tips, stories, reference info!

This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Katerina Gasset on November 29, 2009 at 6:55pm
Amanda- Yes, they will work with the short sale. They charge the note off, sue on promissory notes- they will do a lien release. We just got one done on a charge off with chase, owner owed them 250 on the second- the charge off company took 3K. But that was just for a lien release. Not a deficiency release.
Comment by Katerina Gasset on November 29, 2009 at 6:53pm
Bryant- The homeowner is best at getting this information. The lenders won't tell us unless we get one of our contacts who we work often with. But we want to know before we even take the listing because I am telling you that if it is Etrade! Well, good luck, if it is Deutsch Bank- GOOD LUCK TRIPPLE TIMES! - anyways, the homeowner can call and ask who their note owner is. If they won't tell them, just hang up and call back again. They will get someone to tell them. We always get that info. Also, we require all lis pendens paperwork, summons and complaints to be sent to us. From there, we can also most often figure out who the current note owner is.
Comment by Amanda Lynn Smith on November 24, 2009 at 8:46am
Today I was finally able to speak to a human at Chase's charge off dept. They account has been given to Oxford management company. Of course I couldn't talk to a real person there so I left a message. Has anyone else dealt with this company? Will they negotiaite the short sale now since Chase has wiped their hands of it?
Comment by Kent Dills on November 23, 2009 at 5:38am
Lynn, I'm finding that seconds will take a set amount (e.g., $1,500 or $1,750 if their loan is less than $30,000). I've gotten this approved on 5 different shorts to second where 1st was being discounted too within past 6 months. Over $30,000 it seems is when seconds want 10%. Just got Green Tree to approve $5,200 on a $52,000 loan. That will really help create a better net to the 1st (Aurora) who's also going to be shorted/discounted too!
Kent
http://www.DFWShortSales.net
Comment by Bryant Tutas on November 23, 2009 at 2:22am
Katerina, Would you be so kind as to write a brief article on resources to help others find out who the note holder is. That would be very helpful.
Comment by Katerina Gasset on November 22, 2009 at 6:22pm
Teresa- That all depends as Lynn says, on what the first is going to net and what they need to net in order for the short sale to be a better deal than a foreclosure for the note owner. A lot has to do with who the note owner is also. Some note owners just don't get it and don't want to even do short sales and others do. Find out who the note owner is before you take the listings.
Comment by Lynn Pineda on November 22, 2009 at 10:03am
Teresa, I wouldn't neccesarily say it works one way or the other as I've just gained an approval from Chase and they're offering the 2nd 10%; it's going to be in the specifics of the offer and what they'll be netting.
Comment by Wendy Rulnick on November 20, 2009 at 9:14am
Chase is now requiring the listing and selling agents to sign the purchase and sale agreement under their names!
Comment by Diane Rice on November 13, 2009 at 5:20am
Thank you Anna, my receptionist has been instructed to give you my cell number if i am out of the office.
Comment by Anna Mackey SDHS on November 13, 2009 at 5:00am
Katerina and Kent: Thanks for sharing you guys! Really appreciate your insights. HOA boards have been a pain for us to deal with, and I will certainly apply your advice next time we get a deal with HOA lien. Thanks again!

Diane: I will call you at 10:15 California time.
 

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