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AURORA is transferring servicing to:
Nationstar Mortgage LLC
1-877-372-0512
www.nationstarmtg.com
Corporate Address: 350 Highland Drive
Lewisville, TX 75067
Payment Address: P.O. Box 650783
Dallas, TX 75265-0783
Selene Finance
http://www.selenefinance.com/
1-877-735-3637
Corporate Address: P.O. Box 422039
Houston, TX 77242-4239
Payment Address: P.O. Box 421639
Houston, TX 77242
AURORA INFO BELOW:
Short Sale Department 1-866-521-3828
Short Sale Fax 866-517-7976
Payoff Fax 303-728-7652
Executive Management
866-420-3167
Chad R. Linger
GSE Short Sale Supervisor
Aurora Bank FSB
10350 Park Meadows Drive 4th Floor
Littleton, CO 80124
720-945-5446 Direct
[email protected]
Ta-Tanisha Thames
Customer Resolution Manager, Training Bay/Escalation Department
Aurora Bank FSB
5920 Castleway West Dr.
Indianapolis, IN 46250
Office: 317 572-2624
*the previous email we had for Thames became invalid, it is unknown whether she can be contacted via phone
Link to all Aurora Loan short sale forms here
Aurora Loan FHA docs
Aurora LOA.pdf
HAFA clause.pdf
HAFA doddfrank form.pdf
Contact group moderator to add or correct any Aurora information.
Started by Debbie Enger. Last reply by Shannon Jones Aug 6, 2012. 16 Replies 1 Like
Started by Hector H Rosas. Last reply by Hector H Rosas May 17, 2012. 2 Replies 0 Likes
Started by Stenya Dautrich. Last reply by Mike Horton May 7, 2012. 1 Reply 0 Likes
Comment
Thank you for the updates. I will check back later and advise on ultimate solutions.
Appreciate the information.
Cathy,
This is very common with Aurora to ask for cash contributions. The most recent one they asked the seller make a $4,000 cash contribution. The seller refused to make the cash contribution. We told the buyer's and they agreed to pay for the $4,000 by raising their offer by the $4,000 so that Aurora would get their required net proceeds. We presented the higher offer with the fact that their would be no cash contribution from the seller and they approved it, as long as they got their required net proceeds.
I know you've probably answered this before, but I can't see it...
I need HELP ASAP. Aurora won't acknowledge our fax (confirmed sent) of short sale offer sent last week. Sent again but they need 2 days to upload and as of today 1/28, they say they don't have the appropriate time of 7 days to postpone sale date of 2/8 even if they got it today. Meanwhile they sent another BPO out on 1/23. Tried the escalation department, but everyone just says "tough luck" going to foreclosure. This is after 10 months of trying HAFA, being denied and then getting assigned TS date a week after the decline even when they said we could do a conventional short sale. Sorry if I'm rambling, but it's been very frustrating. Any advise?
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