Information

Aurora Loan Services

Discussions and info on Aurora Loan Services short sales.

Members: 308
Latest Activity: Jul 11, 2017

Aurora Loan Services Short Sale Information

 

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AURORA is transferring servicing to:

Nationstar Mortgage LLC
1-877-372-0512
www.nationstarmtg.com

Corporate Address:       350 Highland Drive
                                   Lewisville, TX 75067

Payment Address:        P.O. Box 650783
                                   Dallas, TX 75265-0783

Selene Finance

http://www.selenefinance.com/
1-877-735-3637

Corporate Address:       P.O. Box 422039
                                   Houston, TX 77242-4239

Payment Address:        P.O. Box 421639
                                   Houston, TX 77242

 

AURORA INFO BELOW:

Short Sale Department 1-866-521-3828
Short Sale Fax 866-517-7976
Payoff Fax 303-728-7652

 

Executive Management

866-420-3167

[email protected]

Chad R. Linger
GSE Short Sale Supervisor
Aurora Bank FSB
10350 Park Meadows Drive 4th Floor
Littleton, CO 80124
720-945-5446 Direct
[email protected]

Ta-Tanisha Thames
Customer Resolution Manager, Training Bay/Escalation Department
Aurora Bank FSB
5920 Castleway West Dr.
Indianapolis, IN 46250
 Office: 317 572-2624

*the previous email we had for Thames became invalid, it is unknown whether she can be contacted via phone



Link to all Aurora Loan short sale forms here

Aurora Loan FHA docs
Aurora LOA.pdf

HAFA clause.pdf
HAFA doddfrank form.pdf

 

Sample Aurora Approval Letter

Sample Aurora Approval Letter

 

Contact group moderator to add or correct any Aurora information.

Discussion Forum

Aurora - transfer servicing of all loans?

Started by Debbie Enger. Last reply by Shannon Jones Aug 6, 2012. 16 Replies

Aurora Bank Short Sale "Denied"- Any Ideas?

Started by Hector H Rosas. Last reply by Hector H Rosas May 17, 2012. 2 Replies

Help with Escalation!!!!

Started by Stenya Dautrich. Last reply by Mike Horton May 7, 2012. 1 Reply

Comment Wall

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Comment by Paola Martinsen on March 15, 2010 at 4:33pm
I would go higher up than a supervisor. Their immediate manage is always going to back the negotiator so they will always give you the same answer as the negotiator. Go to a manager or an VP.
Comment by Jean Beymer on March 15, 2010 at 3:14pm
We offer $500. The buyers will actually pay a little more to help. This was the response we received.

When you say "escalate"..is this asking for a supervisor?
Comment by Paola Martinsen on March 15, 2010 at 2:57pm
http://www.brokeragentsocial.com/GoodmanRE/blog/4631/

Negotiate the note down or better yet have the "borrower" do a small contribution. So that way the negotiator feels like he did his job and that all parties are trying to make it work. If that doesnt work, escalate.
Comment by Jean Beymer on March 15, 2010 at 2:47pm
We had another response from negotiator. They said that the borrower's credit score is too high to approve the short sale without either a $10,000 payment or a note for $32000 over 20years. If not...they will close the file.

The seller is broke. He has missed over a year of mortgage payments...I don't understand.

We expect to hear from them again on Wednesday...any other idea?

Jean
Comment by Kent Dills on March 9, 2010 at 10:56am
You can always offer to bring some cash to closing, but if you client doesn't have any money and you can prove it - that's a better option. Secondly, I'd much rather offer to have client sign a small prom. note over bringing cash as it's much easier on the low assets and low cash flow that is the case with most short sale clients. Of course, every situation has it's own particulars.
Comment by Jean Beymer on March 9, 2010 at 10:47am
We have done that...but was wondering if any one has had any luck with any other approach...like...throwing a little money at them "couple hundred dollars"? or...
Comment by Kent Dills on March 9, 2010 at 10:35am
Jean, I know this is going to sound like - duh - obvious; but, tell them the seller's don't have $10K and refer them to the Financial Statement you submitted. Then see what they say!
Comment by Jean Beymer on March 9, 2010 at 10:31am
I have had two offers presented to Aurora. Ist offer was accepted but buyer walked. Second offer netted Aurora the same as the first offer. Have a oil tank leak that needs DEQ clean up cost $3500. Buyer lower price accordingly.

We have received a letter from Aurora asking the seller to pay $10K. Seller doesn't have any money.

Any thoughts on best way to proceed with Aurora?

Jean
Comment by Lee-Anne Strickoff on March 8, 2010 at 4:55pm
Just had to go back to square one after they lost a pay stub. Claimed the template has been deleted. It took 30 days instead of the quoted 60 for them to deny based on this. Anyone have ideas on how to stop the 'paper loss' so this doesn't happen again?
Comment by Matha Lewis on March 8, 2010 at 4:51pm
Mori, thank you! Another question on the days/weeks to close. Normally how many weeks Aurora will give to close?
 

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