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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Trent Jones on March 17, 2010 at 3:53am
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if anyone at chase is reading these blogs x3210502 is not working property...it just rings and rings...no one picks up...very hard to return your calls
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Comment by Donna Quanrud on March 16, 2010 at 8:54am
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As long as you have an analyst assigned to the file they shouldn't make you start over. At least this has been my experience with Chase
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Comment by Del on March 16, 2010 at 8:22am
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Does anyone know if Chase will allow a substitution of another offer? I just received a counter from Chase and not sure if the buyer will take it. But I have another cash buyer ready to jump in and take it. Just not sure if Chase works like some other lenders who say "start over"!!!
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Comment by Katerina Gasset on March 15, 2010 at 5:37pm
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Chase negotiators work in their emails. Their fax numbers go to their emails. Chase phone #s have a lot of issues. But always remember your negotiator is not the one retrieving the voice mails. Someone else does that and then gives them the messages. So sometimes your message may not get through. I have the cell phone # of our special Chase negotiator:)
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He finally called me and reports that his answering system is not working. He did give me a fax number. He is working on correcting the problem. He was also very nice! Yeah. Always nice to work with a person who in nice.
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Comment by Deb Cullen on March 15, 2010 at 10:05am
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Attn Trent Jones: per your questions about the Chase Negotiator called and left you his phone number but you can not get a hold of him.
What you need to do is if you have his fax number....send him a fax...this is the best way I have found to communicate with a Chase Negotiator
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Comment by Steele V. Propp on March 13, 2010 at 5:25am
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Yoda???
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I just closed an LLC as buyer with Chase on Tuedsay of this week. I have 14 more i am doing. Should be a problem. Wrong negotiaor.you have.
Bettie , Columbus, Ohio .
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I initiated the escalation but it seems the order comes from the investor. I will keep moving it forward. Thanks for responding. Cralos.-
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Comment by Ben Benita on March 11, 2010 at 2:18am
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they will accept.....push back on them....of you are an agent, one of the best lines (this is in my book): "Mr. negotiator, I spoke to my broker and he/she is PISSED!!!! If this Buyer walks and the home goes to foreclosure, there was talk of a lawsuit, can I have your supervisor speak with my broker so we can get this resolved?"
Again, push back, they WILL let you use an LLC. The negotiator you are dealing with is simply going off of a script he/she was provided. They will give you a hard time, but, it can get done......don't be afraid to go to the executive office as well.
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