Information

NationStar Short Sale Informations

 

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NS Escalation Form.pdf

NS Realtor FAQ.pdf

NS Realtor Assistance Desk.pdf

NEW NS Authorization Form

NEW NS Short Sale Acknowledgment Agreement -addresses auction.com.pdf

 

NationStar is now using equator.com. Initiate your short sale there. Also the borrower needs to call 877-450-8638 to give financial info.

The nationstar escalations number is 877-343-6386

RealtorAssistance@nationstarmail.com

Short sale dept # 888-811-5281; fax authorization to 972-966-4530

FNMA Loans 866-312-2432 LOA FX 972-459-1611

https://www.nationstarmtg.com/CustomerCenter/BestOption.aspx

 

Nationstar Agent Equator Task Guidelines.pdf

 

Step 1: Contact us — 1-888-480-2432

FAX LOA to: 469-549-2455

Direct line to Short Sale/Loss Mitigation: 866-312-2432

Step 2: Complete the Financial Worksheet

Nationstar Financial Worksheet.pdf

Agent Guidelines Fannie.pdf

Agent Guidelines FREDDIE.pdf

NS Financial Request.pdf

NS Hardship Affidavit.pdf

NS 4506t.pdf

NS Dodd Frank.pdf

ALL BUYERS MUST COMPLETE:

NS Buyer Application.pdf

Step 3: Fax or mail to Nationstar Mortgage

Fax — 1-972-315-6827
Mail — Nationstar Mortgage
Loss Mitigation Department
350 Highland Drive
Lewisville, TX 75067

Discussion Forum

Auction.com requirement - is this even legal?!

Started by Kim Wennerberg. Last reply by Thom Colby CA Brkr 888-391-5245 Mar 27. 53 Replies

I am an agent representing both buyer and seller (transac broker) in FL. The title company is in the process of submitting the short sale docs and has been told of a new requirement this morning.Even…Continue

Tags: auction.com, nationstar, nation star

SAFEGUARD BREAK INS

Started by BARBARA WING Mar 20. 0 Replies

I am looking for anyone who was vandalized by Safeguard when they were authorized by the bank to change the locks...I want to start a class action lawsuit against Safeguard (and the banks authorizing…Continue

Nation-Star SS process

Started by Ethan Valenstein. Last reply by Brian Avery Feb 19. 2 Replies

I am about to take a listing for a short sale with Nation-Star as the first lien holder. NS told my client that he had to miss 3 mortgage payments to qualify for the short sale; is this accurate? I…Continue

Tags: SS, Star, Nation

Nationstar New Policy all Private Investor Own Loans are required to use AUCTION.com

Started by Debbie Heaton. Last reply by Fred Bauscus Feb 12. 7 Replies

I have spent the last hour and half on the telephone with Nationstar's management in Loss Mitigation. If the loan is owned by a private investor they will require the seller to use Auction.com. When…Continue

Comment Wall

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Comment by Neil L. on January 7, 2014 at 1:15pm

Do they need to fill out the SS addendum about auction.com for FHA? I will ask if nobody knows...

Comment by Kevin - Greenville, SC on January 7, 2014 at 12:49pm

Joe,

Matt Martin at HUD says it's optional.

Comment by joe beauchamp on January 7, 2014 at 12:47pm

Contact HUD. They made it absolutely clear that they want nothing to do with auction.com and they will shut that right down.

Comment by Demco Law Firm, P.S. on January 7, 2014 at 12:30pm

I have a short sale going on, FHA, that they are stating has to go through Auction.com. I see you are saying they can not require it. What has been the best way you have found to get out of it?

Comment by Wendy Smith on January 7, 2014 at 12:25pm

No. only conventional - no Freddie or Fannie either.

Comment by Neil L. on January 7, 2014 at 12:05pm

Do they require auction.com on FHA files?

Comment by Chad Gelsinger on January 2, 2014 at 3:37pm

I am not aware of ANY lender allowing a Short Sale to occur when it violates Dodd Frank. Mortgage Fraud falls in this category. Contact Fannie Mae directly to get their final answer...Good Luck. 

Comment by Nick Curcio on January 2, 2014 at 3:33pm

Sorry Chad, I should have clarified it was a mortgage fraud felony.  I am just wondering if they can';t do HAFA maybe they can do a traditional short sale or something to that affect. 

Comment by Chad Gelsinger on January 2, 2014 at 3:11pm

Nick, I'm not an attorney, but...As long as they qualify under Dodd Frank, you should not have an issue. DF states the crime has to be part of a real estate transaction. General fraud, not part of real estate, should not be an issue. As always though, the Investor has the final word.  

Comment by Nick Curcio on January 2, 2014 at 3:03pm

Can a convicted felon of fraud do a short sale with Fannie Mae?

 

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