Short Sale Superstars

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Green Tree / Ditech

All about Green Tree short sales.

Members: 459
Latest Activity: 15 hours ago

Green Tree Short Sale Information


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New email format for GreenTree Servicing

Ditech Short Sale Package

Short Sale Dept.  1-877-816-9125 option 2.

Recovery Dept.    800-643-0202

Direct SS FAX for Authorizations and packages.Fax is 877-612-2422


Short Sale Fax 1-877-612-2422 or 1-866-870-9919.

Alternate Fax 1-877-612-2422

Alternate Number 1-800-474-3918 - Short Sales

Greentree Short Sale Package.pdf 3-27-13

ESCALATION: CORPORATE COMPLIANCE DEPT.  The office number is 800-839-9188 and the fax number is 866-210-6192. 

Discussion Forum

Short sale after the association foreclosed on the property.

Started by Russ Trinidad. Last reply by Russ Trinidad Jun 5, 2015. 3 Replies

Does anyone know if this is possible? The property is a townhouse in Hawaii. The association foreclosed on nonpayment of maintenance fees. It’s a fannie mae owned loan and serviced by green tree.…Continue

Retired SS seller moving out of state, can he purchase immediately once relocated

Started by Napua Lucas. Last reply by Brian Avery Apr 14, 2015. 1 Reply

Retired Short Sale seller is moving across the country, has a Green Tree first loan.  Will not be late on payments but has to sell below loan amount.  Had refinanced about 5 years ago so got his…Continue

Green Tree Short sale package

Started by Christina Waymreen Feb 3, 2015. 0 Replies

Is the Green Tree Short Sale Package you have on this site up-to-date?Continue

Green Tree Second Approval

Started by Barbara A. Reagan. Last reply by Brian Avery Jan 22, 2015. 2 Replies

I have a short sale with an FHA loan through Wells Fargo on the first and Green Tree as the second.  We received the approval letter from Green Tree in which they say that they will agree to the…Continue

Comment Wall


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Comment by Brett Goldsmith 15 hours ago

@luther speak to a manager and escalate to Fannie Mae if it i s FNMA backed through homepath.

Comment by Luther Fisher yesterday

Sent in the offer the first time and other reps said it was declined because house was vacant. Asked about variance and probably left 3 voicemails, rep still won't call back. Resubmitted offer with variance request and offer was declined this time saying it has not been on market long enough -- again, I find this out from other reps looking at notes on account, I've called again and left 2 messages, still no response. 1st buyer has backed out but we have another offer now and I'm not sure what I should do because the loan rep is not responding. 

Comment by Brett Goldsmith on July 14, 2016 at 10:40pm

It depends on how long the property has been vacant for and also the reason they moved as seen in the guideline below from Allan. A variance may need to be submitted and approved to allow the borrower into the Pre Foreclosure Sale Program.


Comment by Allan Robinson on July 14, 2016 at 7:24pm

At this point, I send the negotiator the following verbiage from ML 08-43:

  • Are owner-occupants of a one-to-four unit single-family dwelling with a FHA-insured mortgage under Title II of the National Housing Act.  Mortgagees are authorized to grant reasonable exceptions to non-occupant borrowers when it can be demonstrated that the need to vacate was related to the cause of default (e.g., job loss, transfer, divorce, death), and the subject property was not purchased as a rental or used as a rental for more than 18 months prior to the mortgagor’s acceptance into the PFS Program;

I also send them the ML 14-15 and i ask the negotiator "if hud doesn't allow vacant properties, why do they eligibility requirements for non-owner occupants?'

If that doesn't work, i go to the negotiator's supervisor and if that doesn't work, i open a ticket with the national servicing center.  If the HUD advocate finds cause, they will call Greentree and let them see the error of their ways.  

Good luck.

Comment by Luther Fisher on July 14, 2016 at 7:16pm

divorce situation. husband left, wife could not afford to keep it and moved to cheaper rent. 

Comment by Allan Robinson on July 14, 2016 at 7:13pm

whats the homeowners hardship???

Comment by Luther Fisher on July 14, 2016 at 7:12pm

should I escalate?

Comment by Luther Fisher on July 14, 2016 at 7:12pm

it's been vacant since early June. 

Comment by Allan Robinson on July 14, 2016 at 7:11pm

BTW, I have never had a lender decline a file for being vacant.  I do them all the time.

Comment by Allan Robinson on July 14, 2016 at 7:10pm

how long has it been vacant??


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