Green Tree Servicing

All about Green Tree short sales.

Members: 442
Latest Activity: Jun 20

Green Tree Short Sale Information


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New email format for GreenTree Servicing

Short Sale Dept.  1-877-816-9125 option 2.

Recovery Dept.    800-643-0202

Direct SS FAX for Authorizations and packages.Fax is 877-612-2422


Short Sale Fax 1-877-612-2422 or 1-866-870-9919.

Alternate Fax 1-877-612-2422

Alternate Number 1-800-474-3918 - Short Sales

Greentree Short Sale Package.pdf 3-27-13

ESCALATION: CORPORATE COMPLIANCE DEPT.  The office number is 800-839-9188 and the fax number is 866-210-6192. 

Discussion Forum

Short sale after the association foreclosed on the property.

Started by Russ Trinidad. Last reply by Russ Trinidad Jun 5. 3 Replies

Does anyone know if this is possible? The property is a townhouse in Hawaii. The association foreclosed on nonpayment of maintenance fees. It’s a fannie mae owned loan and serviced by green tree.…Continue

Retired SS seller moving out of state, can he purchase immediately once relocated

Started by Napua Lucas. Last reply by Brian Avery Apr 14. 1 Reply

Retired Short Sale seller is moving across the country, has a Green Tree first loan.  Will not be late on payments but has to sell below loan amount.  Had refinanced about 5 years ago so got his…Continue

Green Tree Short sale package

Started by Christina Waymreen Feb 3. 0 Replies

Is the Green Tree Short Sale Package you have on this site up-to-date?Continue

Green Tree Second Approval

Started by Barbara A. Reagan. Last reply by Brian Avery Jan 22. 2 Replies

I have a short sale with an FHA loan through Wells Fargo on the first and Green Tree as the second.  We received the approval letter from Green Tree in which they say that they will agree to the…Continue

Comment Wall


You need to be a member of Green Tree Servicing to add comments!

Comment by ElizabethWeintraub00697006LyonRE on June 10, 2014 at 12:14pm

And unladylike, don't forget that one, too. I love you, man.

Comment by Thom Colby CA Brkr 888-391-5245 on June 9, 2014 at 2:30pm

And, there you have it..........

Comment by ElizabethWeintraub00697006LyonRE on June 9, 2014 at 2:27pm

I do not pretend to be a professional. I am anti professional and have been so for 40 years. It's why I excel at short sales. 

Comment by Thom Colby CA Brkr 888-391-5245 on June 9, 2014 at 12:44pm

Elizabeth - 

I don't get your "joke" nor do I understand why I have become your target.  Whatever it is, it's unprofessional and you've been around long enough to know better.

Comment by ElizabethWeintraub00697006LyonRE on June 8, 2014 at 8:34pm

Ha, ha, ha, ha, ha. Yes, Dale, he did. 

Comment by Dale Bradbury on June 7, 2014 at 2:53pm

Thom, I think she was just kidding.   You did take the bait though...     :-)

Comment by Thom Colby CA Brkr 888-391-5245 on June 7, 2014 at 1:59pm

E - not sure what you are asking.... It's easy to remove a comment, just click the "X" in the upper right corner.....

Comment by ElizabethWeintraub00697006LyonRE on June 7, 2014 at 1:44pm

I am just posting a comment to myself to see if Thom has figured out how to remove himself from comments yet.

Comment by Thom Colby CA Brkr 888-391-5245 on June 7, 2014 at 11:51am
Comment by Nancy Campbell on May 2, 2014 at 2:10pm

I just had an approval completed from Green Tree Servicing, this was for a second lien on the home, first lien was also a short sale ... my experience was pleasant.  Some pointers:

  1. DO NOT WAIT until you have approval from 1st lien holder.
  2. Call immediately to receive by FAX the updated version of their short sale packet, they change a form now and again and they will not take any old forms.
  3. Communication within the organization is crucial, and always be pleasant. I spoke to my negotiator at least twice a week. She knew who I was as soon as I called, stick with only one person being the point of contact from your own office.
  4. The customer service numbers above are incorrect ... call 877-567-3434 and fax 866-238-4892 and email
  5. The packet must include all information that is on their cover sheet. If the seller does not have a checking/savings account or a job ... this must be in writing and in separate letters and placed in order of the cover sheet list.
  6. Include the approval letter from first lien holder immediately after receiving it from them.
  7. Your first lien holder will try to get the second lien holder to only take 10% of the loan amount.  BE SURE TO KNOW BALANCE OWED from second lien holder to get the correct amount. Green Tree would like to start with 30%. Don't be afraid to counter an amount of $15,375 it, we countered 10% $5300 and I got it down to $7947 from a balance of $53,000. 

I sent the file in for approval on the 24th and received an answer by today, since I had to escalate the file. My mistake, I listened to the first lien holder, who told me to wait til they got the approval done to send into the second lien holder.  First lien holder did become flexible to agree to the changes and the close of escrow date was extended another five days to meet everyone's needs including the buyers time to close.

Good luck!


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