Chase

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Comment by Randy Randolph 1 day ago

Hey Ben - exactly what I thought. I am on the phone with Chase right now and should have an answer in the next hour as to the postponement of the auction

Comment by Ben Benita on August 31, 2010 at 11:23pm

Randy -- that is TOTAL BS....your negotiator is just too lazy to go to bat for you.

escalate the file NO MATTER WHAT!!!

and

for ALl your short sales moving forward, ALWAYS find out who the Ivnestor is on teh note. When you come across a "lazy" negotiator, circumvent the Servicer and go straight to the Ivnestor.....

end of the day, it is ALL about minimizing losses.....

Comment by Janie Booth on August 31, 2010 at 8:12pm

Randy - We feel your pain and are rooting for you!!!

Comment by Wendy Rulnick on August 31, 2010 at 7:12pm

Randy - That is a tough situation! Good luck!

Comment by Randy Randolph on August 31, 2010 at 7:11pm

So - Chase told me today that they are no longer escalating files or postponing auction sales - YIKES - we have a strong cash offer and only 10 days before the trustee sale - I will be spending the next 10 days on Skype with Chase!

Comment by Wendy Rulnick on August 28, 2010 at 12:02pm

I have Chase countering with a 120 old BPO value, ugghh!

Comment by Lisa Helweg on August 26, 2010 at 6:23pm

Mary-

I think that your situation is out of List Assist's league, but I believe that it never hurts to ask! The people in the List Assist Department have no authority of their own, but they might be able to forward you to just the right contact. Or they may be able to email just the right supervisor who knows how to get things done.

Call Jessica at (866) 233-5320, Ext 3241659. It's worth a shot!

Comment by Karyl Moore on August 26, 2010 at 5:57pm

So my Chase story is: Chase countered at $315K on a house worth $250K. Finally got them down to $275K. Took a week to get the Buyer to say OK and by the time they did, Chase said 'no' and closed the file. We weren't fast enough or what? They'd still rather take the loss of money and time of a foreclosure? I'm still trying . . . I've heard a large short sale team who has completed 400 shorts call Chase 'the devil' and I am agreeing with them. Makes you appreciate B of A.

Comment by Mary H. Morrill on August 26, 2010 at 5:02pm

Dealing with Chase on the 2nd lien for short sale approval. We already have approval from 1st, Wells Fargo. Wells Fargo has approved giving them $3000. Chase wants $23,550.66! Total due on 2nd is $115K. When I told them the sellers do NOT have it, she said they (Chase) couldn't participate in the Short Sale. I told her that was unacceptable. She said to go back and ask Wells Fargo for another $20,000! I did call Executive Resolution office, who told me it HAS been charged off to a 3rd party. They connected me to another person who is saying another underwriter could be assigned instead. How to get them to listen? Sellers have NO MONEY. T.S. is scheduled for 9/2/10! Approval from 1st is good until 9/28/10, so I feel they will postpone, but I don't necessarily want to tell Chase that. I need some escalation numbers! Would List Assist help? Let me know....Thanks.

Comment by sheryl gay on August 25, 2010 at 2:07pm

What is Chase doing now after four months of trying to get a response from one of the three negotiators,(which CS said they would call within 72 hrs) I contacted the Executive Resolutions dept they are telling me now that the file is in the HAFA department there is a negotiator, ok how long will it take, we will call you as soon as we hear something. OK thats what I've been hearing for the last 4 months, HELP

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