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This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1113
Latest Activity: 14 hours ago

Chase Short Sale Information

 

 Click the button to hire a Superstar in your area

 

 

Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format Firstname.Lastname@chase.com

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Package link

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Trying to Close SS

Started by Christine laFleur. Last reply by Thom Colby CA Brkr 888-391-5245 14 hours ago. 2 Replies

SAFEGUARD CHASE, NATIONSTAR AND SETERUS

Started by BARBARA WING. Last reply by BARBARA WING Mar 20. 2 Replies

Comment Wall

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Comment by Jeanine Corcoran on March 14, 2014 at 4:25pm

thank you!  I called Exec offices of Resolution 888-310-7995 and they were quick!!  it's being assigned to a new negotiator and should be back in equator on Monday....

Comment by Thom Colby CA Brkr 888-391-5245 on March 14, 2014 at 2:51pm

Jeanine - Have you asked your seller if they've filed BK ?

The file might be being moved to either BK Dept or Loan Mod Dept.

Comment by Jeanine Corcoran on March 14, 2014 at 2:45pm

Thank you Brett.  Please send me the contact numbers and names if you can so I can do that !

Comment by Brett Goldsmith on March 14, 2014 at 2:34pm

I'd call the office of the president and get an analyst assigned or reach out to upper level contacts to get the answers you are seeking. How delinquent is the loan? Could it be getting charged off or is the loan being serviced released?

Brett@ishortsalenow.com

310-564-6389

www.ishortsalenow.com

Comment by Jeanine Corcoran on March 14, 2014 at 2:29pm

Difficulties with a Chase file.  Our file was in equator, got booted out once then I called and they put it back in.  Now it's booted out again and Chase won't give me any information other than the loan is still theirs and it's being transferred to another dept!  What dept?  They won't tell me.  What is going on?  Appraisal is complete and bpo is complete.  Why are they being so secretive?  Even the homeowner called and they won't say.  help!

Comment by Barbara Withers on February 27, 2014 at 1:40pm

Thanks Elizabeth, We are in Utah if anyone knows :)

Comment by ElizabethWeintraub00697006LyonRE on February 27, 2014 at 1:39pm

If you're in California, there is no deficiency to the seller. Other states, though, I do not know.

Comment by Barbara Withers on February 26, 2014 at 7:01pm

What is the status of deficiencies being charged to short sellers?  Thanks :)

Comment by Brett Goldsmith on February 25, 2014 at 1:55pm

David,

   If the file goes through HAFA they will pay 6%. Depending on the purchase price and investor they could cut commissions, if the purchase price is under 700k, they typically will give 6%. Once it starts getting closing to a million dollar listing they will typically only give 5%. Many agents like to play dual agency on the safe side and  have an agent in their office represent the buyer to prevent any potential cuts in commission that otherwise could of been avoided.

Brett@ishortsalenow.com

310-564-6389

www.ishortsalenow.com

Comment by David A. Roebuck on February 25, 2014 at 1:51pm

What is chase's policy regarding dual agency in a Short Sale?  Will they pay full commission to both agents from the same firm?  Full commission for the same agent with both sides of the transaction?

 

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