Short Sale Superstars

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Information

Chase

Working with all divisions of Chase. Share tips, stories, reference info!

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 378
Latest Activity: 5 hours ago

Call 1-800-848-9136 or 877-838-1882
or 866-265-6459 ext 53343 (for California)

Fax Short Sale 1-602-680-1142 or 866-220-4130
Alternate Short Sale Fax: 866-958-0140 ***

Executive Resolution Group for Chase, 866-605-9253

888-310-7995 (Executive office for Chase)

Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Letter of Authorization fax 614-422-7912 or 888-249-1593

Email format Firstname.Lastname@chase.com

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

Recovery Department (more than 120 days past due, charged off) 877-836-3040

New Chase Short Sale package (used for BOTH Short Sales and Loan Mods

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Alisa Martin Pepper

Has anyone's client actually got a Deficiency Judgement after closing a short sale? 5 Replies

Started by Alisa Martin Pepper. Last reply by sherry Sep 1.

Cybertronic

Short Sale Buyer...status check? 2 Replies

Started by Cybertronic. Last reply by Ben Benita Aug 31.

Comment Wall

Comment

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Randy Randolph Comment by Randy Randolph 1 day ago
Hey Ben - exactly what I thought. I am on the phone with Chase right now and should have an answer in the next hour as to the postponement of the auction
Ben Benita Comment by Ben Benita on August 31, 2010 at 11:23pm
Randy -- that is TOTAL BS....your negotiator is just too lazy to go to bat for you.

escalate the file NO MATTER WHAT!!!

and

for ALl your short sales moving forward, ALWAYS find out who the Ivnestor is on teh note. When you come across a "lazy" negotiator, circumvent the Servicer and go straight to the Ivnestor.....

end of the day, it is ALL about minimizing losses.....
Janie Booth Comment by Janie Booth on August 31, 2010 at 8:12pm
Randy - We feel your pain and are rooting for you!!!
Wendy Rulnick Comment by Wendy Rulnick on August 31, 2010 at 7:12pm
Randy - That is a tough situation! Good luck!
Randy Randolph Comment by Randy Randolph on August 31, 2010 at 7:11pm
So - Chase told me today that they are no longer escalating files or postponing auction sales - YIKES - we have a strong cash offer and only 10 days before the trustee sale - I will be spending the next 10 days on Skype with Chase!
Wendy Rulnick Comment by Wendy Rulnick on August 28, 2010 at 12:02pm
I have Chase countering with a 120 old BPO value, ugghh!
Lisa Helweg Comment by Lisa Helweg on August 26, 2010 at 6:23pm
Mary-

I think that your situation is out of List Assist's league, but I believe that it never hurts to ask! The people in the List Assist Department have no authority of their own, but they might be able to forward you to just the right contact. Or they may be able to email just the right supervisor who knows how to get things done.

Call Jessica at (866) 233-5320, Ext 3241659. It's worth a shot!
Karyl Moore Comment by Karyl Moore on August 26, 2010 at 5:57pm
So my Chase story is: Chase countered at $315K on a house worth $250K. Finally got them down to $275K. Took a week to get the Buyer to say OK and by the time they did, Chase said 'no' and closed the file. We weren't fast enough or what? They'd still rather take the loss of money and time of a foreclosure? I'm still trying . . . I've heard a large short sale team who has completed 400 shorts call Chase 'the devil' and I am agreeing with them. Makes you appreciate B of A.
Mary H. Morrill Comment by Mary H. Morrill on August 26, 2010 at 5:02pm
Dealing with Chase on the 2nd lien for short sale approval. We already have approval from 1st, Wells Fargo. Wells Fargo has approved giving them $3000. Chase wants $23,550.66! Total due on 2nd is $115K. When I told them the sellers do NOT have it, she said they (Chase) couldn't participate in the Short Sale. I told her that was unacceptable. She said to go back and ask Wells Fargo for another $20,000! I did call Executive Resolution office, who told me it HAS been charged off to a 3rd party. They connected me to another person who is saying another underwriter could be assigned instead. How to get them to listen? Sellers have NO MONEY. T.S. is scheduled for 9/2/10! Approval from 1st is good until 9/28/10, so I feel they will postpone, but I don't necessarily want to tell Chase that. I need some escalation numbers! Would List Assist help? Let me know....Thanks.
sheryl gay Comment by sheryl gay on August 25, 2010 at 2:07pm
What is Chase doing now after four months of trying to get a response from one of the three negotiators,(which CS said they would call within 72 hrs) I contacted the Executive Resolutions dept they are telling me now that the file is in the HAFA department there is a negotiator, ok how long will it take, we will call you as soon as we hear something. OK thats what I've been hearing for the last 4 months, HELP
 

Members (378)

Ben Benita Katerina Gasset sherry Jeff Payne Bryant Tutas Kent Dills Terry L. Osburn Elizabeth Weintraub Pacita C Dimacali Victoria Frieberg Phil Hanner Margaret C. Taylor Caroline Chai Gwen Mark Kyle Souza Alisa Martin Pepper Juliana Oprea Lori Young Stephen B. McWilliam Steele V. Propp Andrew Jody Hoffman Anna Mackey SDHS Bettie Meadows John Edelman Rita Flood Cami Pinsak David Dee Dawn Maloney Cindy Greenya
 
 
 

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Forum

Mary Lou Burton

TCF BANK PURSUIT OF DEBT ON A SECOND

Started by Mary Lou Burton in Short Sale Discussions 1 day ago.

glenn baguasan gonzales

Extension letter

Started by glenn baguasan gonzales in Short Sale Discussions Sep 1.

h

Seller is not ready to move out... 4 Replies

Started by h in Short Sale Discussions. Last reply by h 9 hours ago.

Jeff Payne

FNMA sure does own alot of real estate! 3 Replies

Started by Jeff Payne in Short Sale Discussions. Last reply by Terry Hammill 5 hours ago.

Maria C Salinas

I need help to stop foreclosure 1 Reply

Started by Maria C Salinas in Short Sale Discussions. Last reply by Kathy Toth Aug 30.

Terri Wisecarver

Umpqua

Started by Terri Wisecarver in Short Sale Discussions Aug 27.

Robert C Davis

Fannie response time

Started by Robert C Davis in Short Sale Discussions Aug 27.

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