Chase

Information

Working with all divisions of Chase. Share tips, stories, reference info!

This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 860
Latest Activity: 2 hours ago

20 members like this

Chase Short Sale Information

Click the button to hire a Superstar in your area

Call 1-800-848-9136
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale 1-602-680-1142 or 866-220-4130
Alternate Short Sale Fax: 866-958-0140 ***
Fax email 18662825682@jpmchasefax.com

Letter of Authorization fax(904) 462-1925 or (614) 422-7575

*** Escalation Department *** 877-496-9025

Executive Resolution Group for Chase, 866-605-9253

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

Ray A Flyod III
Vice President
Operations Manger II
Default Operations
Ray.Flyod@Chase.com
(843)673-3563 Ext. 3563

Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.

800-242-7332 (M-F 9am to 8pm EST)

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format Firstname.Lastname@chase.com

Number to fax HELOC packages to is (614) 422-7171.

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Package link

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

View All

Comment Wall

Comment

You need to be a member of Chase to add comments!

Comment by Jim Stewart 13 hours ago: My seller got a letter saying they are denied for FNMA HAFA because Chase says she was one day late getting signed HAFA request form to them. Any thoughts on getting around this, if true?

Comment by Catherine Myers on Sunday: Julia, by incentive you mean a 30 or 40k incentive? If so, why wouldn't the seller just pay that HOA lien off then? Sometimes the HOA will make a deal and allow a lesser amount to be paid, but it is often the bank won't allow others to pay as they want any excess monies not approved in the short sale approval. The seller incentive in my experience can be used to pay off HOA or other liens. The reason that most banks won't pay much to an HOA (in CA at least) is that in a foreclosure they do not need to pay the HOA , so they think "why" in a short sale? Their math shows them it may be worth foreclosing vs. losing 10k on an HOA lien they can wipe out in foreclosure.

Comment by Catherine Myers on Sunday: I've had success (in California) with the escrow companies allowing deals to close with outstanding HOA liens. Everyone has to sign off that there is a matter unresolved and seller certainly needs to understand and acknowledge this will become a debt to them. An unsecured debt, but they need to understand that in either a foreclosure or a short sale an HOA lien does not go away for that seller. It may be wiped in a foreclosure meaning the bank doesn't have to pay it off like they do property tax, etc. but it is still out there, unresolved and most go like gangbusters after the sellers after the fact in endless collections.

Comment by Arthur Chatroo on Saturday: Larry - While a foreclosure wipes out junior liens, a short sale does not. So in a short sale, the HOA lien still needs to be dealt with.

Comment by Larry Davis on Saturday: Julia and Sameer--does not seem to follow CA laws---since CA is not a super lien state, the HOA has no priority over the first Deed of Trust. he HOA lien gets wiped out ! Is the key that the HOA lien must be released in order to get a title policy and the HOAs in some cases just refuse to follow th elaw inn CA, or other non super lien states?

Comment by Kathleen Lordbock on May 19, 2012 at 6:00pm: 5 days for a Chase SS approval- could not have gone any smoother and it is extremely short. Non- deficiency letter.

Comment by Sameer Punjani on May 14, 2012 at 9:16pm: Julia, the buyer just can't say they are willing to pay half. The HOA company has a demand and they need to agree to an amount to release their lean or the sale won't go through. Have your agent, the escrow company, and hoa company get together and get a demand with an amount they will take to release the lien. They will require you pay them be a certain date, so make sure its far out like at least 4 months because Chase usually takes a long time on short sales.

Comment by Julia on May 14, 2012 at 9:11pm: I need have a question. I have delinquent HOA dues over $10k in which buyer is willing to pay half. They are offering the full HAFA approved sales price. What are the options for adding this into the contract or transactions, pros and cons. Seller is getting a chase incentive...thanks in advance for any assistance.

Comment by James Wehner on May 14, 2012 at 7:34pm: @kathleen shaffer. I usually call the seller lender, when that's an option, to make sure I have their best number to fax the LOA and short sale package to. I then follow up to make sure that they received them 2 days after.

@bradhatton, I was wondering the same myself. What I do in your case is separate the fax into 2 or 3 faxes using a coversheet for each part labeling 1 of 3, 2 of 3, etc, so they know what it's for. I've never had a problem with this. Some fax machine don't have enough memory to hold 100 pages of info, so this is an alternative solution.

Comment by Kevin - Greenville, SC on May 14, 2012 at 7:20pm: http://www.shortsaletm.com/ is free and will automatically place the loan # on each pave.