Real Time Resolutions


Real Time Resolutions

Real Time Resolutions Short Sale Info

Members: 57
Latest Activity: Mar 23, 2017


3rd Party Authorization

PH# 877-840-7794

FX# 214-599-6357

EM: [email protected]

Also try:

866-457-0173 is phone and fax is 214-599-6357


Craig Gilbert
Real Time Resolutions, Inc. 
Short Sale Manager 
214-599-6381 direct 
214-599-6460 fax 
[email protected]


Discussion Forum

RTR as the Junior Lien

Started by Malou Toler Dec 12, 2013. 0 Replies

I have an approval from the 1st lien which is BOFA, they agree to pay RTR $8,500 to release the junior lien. Today, I received an email from RTR asking for $54,414.00!!! Where can the seller get…Continue

Tags: junior, lien, Resolutions, Time, Real

RTR 2nd Lein

Started by Virginia johns. Last reply by Patricia Bravo Sep 8, 2012. 2 Replies

BOA is the first which I have an approval still working with RTR to get approval. I had heard that RTR does not allow relocation (HAFA) money back to the seller. Can anyone tell me if this is true?Continue


Started by AnaLee Schnell. Last reply by Patricia Bravo Jul 21, 2012. 4 Replies

I am doing a short sale and I have RTR as a second. I've had the approval letter on the first from B of A since June 11th. I have put together the entire short sale package and had sent it out a…Continue

Please help

Started by linda willson-shavers. Last reply by Bryant Tutas Jul 13, 2012. 2 Replies

Hello all...well we all know how wonderful real time anyways I need help! I final just recieved an approval from them and they are the 2nd lender and boa is the 1st. BOA is only giving RT…Continue

Comment Wall


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Comment by Brett Goldsmith on August 22, 2014 at 6:11am

RTR is notorious for wanting 25%-30% of their UPB and they play hardball to get it. Many times when RTR is the 2nd you will run into a large gap between what the 1st will allow and what the 2nd is requesting. Depending on who the investor is with the 1st and with proper escalations at  RTR it  is possible to close the gap, but potentially not all the way. We have reached out to the CEO and various VP's in the past to assist us to close the gap as RTR negotiators will throw a curve ball in a short sale transaction almost every time. For assistance reach out to me at 310-564-6389, [email protected],

Comment by Ellen Dittman on June 12, 2013 at 8:31am

My customer received a letter of collection from RTR today on the 2nd which was 31k. We closed one year ago. I am holding 2 approval letters (one for each loan) "we will release the lein and waive the deficiency balance is stated on both. My customer says he's been getting threatening calls for 2 weeks too. RTR was the servicer around 2011 but not during the short sale process. Only Chase handled both loans. 

Comment by Sara Mehrpouyan Los Angeles CDPE on May 30, 2013 at 8:22am

He just said that he would forward the request to the short sale dept. 

Comment by Wendy Rulnick on May 29, 2013 at 10:31am

Was he of no help?

Comment by Sara Mehrpouyan Los Angeles CDPE on May 29, 2013 at 10:29am

@Wendy- I actually contacted David a while ago and he told me that he was not a short sale manager so that's the only reason why I said that. 

Comment by Wendy Rulnick on May 29, 2013 at 10:17am

Sara - Other companies have escalation contacts listed on our site. Have you heard of a complaint?

Comment by Sara Mehrpouyan Los Angeles CDPE on May 29, 2013 at 9:19am

@Wendy- I think you should delete David Rosas because he might not like it if agents contact him, maybe? 

@Paola- do you mean RTR (not RTS)? Email me at [email protected]

Comment by Paola Martinsen on May 28, 2013 at 10:46am

Hello! Does anyone have management contacts in RTS? My negotiator has given me an approval good for 9 days only and we can't go UC unless we have an approval good for 30 days since the buyer is obtaining financing. Therefore, I will need to escalate to get an approval good for 30 days. Thanks!

Comment by Wendy Rulnick on April 23, 2013 at 1:02am

Sara - Should I delete all his info from the group data box?

Comment by Sara Mehrpouyan Los Angeles CDPE on April 22, 2013 at 7:16pm

Just thought I would update the contact info listed-- David Rosas is not a Short Sale manager. 


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