I have a very good offer on short sale, but NationStar saying can't help because not 30 days

I have a deal that is scheduled for sale next Tuesday and they said they can't stop the sale to do a short sale. I have been doing short sales for quite some time and have never been told no because less than 30 days. I have got them to postpone the shortsale to give us time to submit. Any truth to this 30 day rule with NS? Any help is appreciated. I even called escalations and they said the same thing

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Yes that is their policy. Most of our sellers with NS have had  to file BK to stop their foreclosures. You can also try escalating to the investor. 

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