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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Kevin - Greenville, SC on January 5, 2011 at 10:16am
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Bryant, Do you have more info about these programs? Thanks.
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Comment by ElizabethWeintraub00697006LyonRE on January 5, 2011 at 10:12am
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Lots of banks give incentives to borrowers to do a short sale -- I mean, look at Wachovia, for crying out loud. Wachovia gave away money before giving away money was cool. Wells Fargo FHA short sales have built-in incentives as well. I hope we continue to see more of this.
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Comment by Bryant Tutas on January 5, 2011 at 10:06am
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The $20,000 incentive is true. They have 2 programs. One for 10k and the other for 20k. It's for select properties and borrowers. Not use what parameters they are using to select who gets this offer. My guess is we'll be seeing more programs like this in the very near future.
The lender gets their collateral maintained. Therefore achieving a higher sales price. No attorney fees. And no property to liquidate. Could be a good deal.
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Comment by Jeff Payne on January 5, 2011 at 8:08am
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I believe Bryant posted a blog about this too, check with him also.....
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Comment by Steve Early on January 5, 2011 at 8:07am
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Del: I fear that your client is getting this from an 'out of control' Chase "setup" person, or a servicer for Chase. I don't believe a word of it.
Chase has "setup" people who contact homeowners - their job is to convince them to do a short sale when they aren't making payments. They are wonderful people to talk to; nice, understanding, sympathetic, etc. Once the client agrees to the short sale, you are now dealing with loss mitigation and the setup person is gone. They are "unable to help" once the short sale process starts. A recent seller was convinced that "Cindy" would continue to be involved and that she would help rush their short sale through. I kept telling them that as soon as we started the short sale, "Cindy" would disappear and disengage. I was right. I don't believe they'll ever see the $20,000.
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Comment by Del on January 5, 2011 at 7:10am
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My client has received a letter from Chase stating that if she short sells she will be eligible to get $20,000 in incentive money. Chase claims that they are giving this to borrowers because doing a short sale will save Chase more money than going into foreclosure. Has anyone else worked on this program? If so, are there any conditions?
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Comment by Marcy Moyer on December 27, 2010 at 3:54pm
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Larry,
My negotiator for a current Chase short sale has the same message in her e-mail about multiple e-mails not being answered. However, she answers all of my e-mails to her promptly.
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Comment by Kamran Mostofi on December 23, 2010 at 10:29am
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I have a 7 digit exention for a Crystol Maguire in the Texas branch. X 3223265 Does anyone have the area code or a formula to call her directly? IE 904-322-3265 or 712-222-3265...anything?
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Comment by Sara Mehrpouyan Los Angeles CDPE on December 16, 2010 at 11:41am
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I am working on a chase short sale (one loan only). It appears that this loan was a Wamu loan. Anyhow, it's fannie mae owned. They are asking for a seller contribution. I have been asking the negotiator to make sure that there is deficiency waiver in the approval letter. She had said that the letter is pre-made by legal and would not be altered. I faxed her a copy of a chase approval letter with deficiency waiver language and she responded that letter was for a Chase loan and not a Wamu loan. Seller should take the short sale or leave it. Any feedback??
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Comment by brian Gormley on December 13, 2010 at 5:06am
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Does anyone have an asset manager contact at Chase HELOC? File's been charged off, seller has already been discharged from a Ch 7 bk, and the collections folks are giving us the typical run around of wanting $16k instead of the $3k the BoA first lien wants to provide. Chase owns the second itself. Have found asset managers are willing to play ball, but I just don't know anyone there. Email is [email protected] if you want to swap a contact or two privately. Many thanks!
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