Information

Chase

Working with all divisions of Chase. Share tips, stories, reference info!

This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

 Click The Button Now To Hire A Short Sale       Superstar To Support You.

 

 

 

Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

Comment

You need to be a member of Chase to add comments!

Comment by Michael Hayley on January 10, 2011 at 10:37am

I should clarify, Thom: I negotiate for a law firm, it is not a Realtor relationship. 

 

A few more points: the 3rd party insists they do not own the note and are acting as agent. I am recommending we send a QWR to learn who owns the note.

 

In Florida, a lender has 5-years post foreclosure to sue for deficiency, then 20-years to collect. But what if they never file foreclosure? Is the liability hanging on for an infinite time?  

 

Yes, Wendy,  the amount of deficiency must be proven in court and can be challenged. Yes, the settlement of deficiency can be discounted in the future. 

Comment by Wendy Smith on January 10, 2011 at 10:23am

oh I don't think [in FL] the deficiency hangs over them indefinitely - I think it hangs over them for five years....so, stay under the radar for 5 years?  some lenders are monitoring the credit reports of sellers who have short saled (is that a verb?) and did not receive a full release - the lenders are waiting for the former borrower/seller to rebuild his life/his credit and THEN the lender will pursue the debt.  So, stay under the radar for 5 years or... perhaps be prepared to file BK depending on the amount of the deficiency. 

I'd like to know more about lenders rights in their pursuit of the debt.  Does pursuing a deficiency judgment require any judicial process?  Can a borrower request a hearing and challenge the amount of the deficiency or at least request a mediation at which time the debt can be perhaps mitigated or discounted?

Comment by Michael Hayley on January 10, 2011 at 10:16am
Thanks Thom. My relationship is legal.
Comment by Thom Colby CA Brkr 888-391-5245 on January 10, 2011 at 10:15am

Michael -

Obviously Chase has sold the note for pennies on the dollar to a 3rd party debt collector.  They do not care if it sells or not because they will always be in the black on this transaction.  When it gets to a point where they will make the return they want, they will play - until then they don't have to.

 

Best of luck - probably not worth any more of your time.

 

Thom Colby

Broker

Newport Beach CA

Comment by Michael Hayley on January 10, 2011 at 10:08am

This is a strange one. Florida condo. Owed $200k to Chase. Last payment was made over 1 year ago; no foreclosure suit files. Buyer offer is $25,000 and Chase accepts that value and approves the short sale but demands deficiency. Seller has no financial resources. 

 

We've offered seller pays $7k to get release from deficiency. Chase declines that and demands $100k net cash to release deficiency. Negotiator who is a 3rd party collection agent says Chase does not intend to foreclose, it would be too expensive. Chase' strategy apparently is to leaving this hanging over seller for indefinite future.

 

Can anyone think of a strategy to deal with this other than wait them out or try another short sale in 4 months and hope for a different set of negotiators? 

Comment by Karyl Moore on January 10, 2011 at 9:52am
Kevin, you must have the same negotiator that I have on one of mine. Is his name Josh?  Approved for HAFA but at a list price $60,000 over value.
Comment by Wendy Smith on January 10, 2011 at 9:51am
OH that's too funny!!  that beats the BoA counter that increased the price by $3.90 !!
Comment by Tni LeBlanc (805) 878-9879 on January 10, 2011 at 9:50am
Wow!  Sounds like they just finished a training.
Comment by Kevin - Greenville, SC on January 10, 2011 at 9:45am
Received a counter from Chase the other day for about 40K more than they are owed... Should be an interesting ride..
Comment by Marcy Moyer on January 6, 2011 at 1:02pm

Deborah,

If you call the customer service number for Chase Short sales you can probably get an update by asking the person who answers to read your file.

 

Marcy

 

Members (1166)

 
 
 

Members

© 2024   Created by Short Sale Superstars LLC.   Powered by

Badges  |  Report an Issue  |  Terms of Service

********************************** like buttons ************************