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This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Shannon Jones on February 3, 2011 at 7:49am
I'm wondering if anyone has had any success in getting Chase to waive deficiency on a non-purchase junior lien? The negotiator tells me they'll release the lien but won't waive deficiency unless the seller can contribute 30% of the loss (about $53K - which she doesn't have). Thanks!
Comment by Sandy Skover on February 2, 2011 at 9:10am

Larry-

I don't have the contact infor for John Riegar you could use jigsaw and get it.

On our  Auth letters we now include our title company and Senior escrow officer we work with.

Comment by Kevin - Greenville, SC on February 2, 2011 at 9:04am
You would think that if they needed the SS#, they would include it on their own form....
Comment by Bryant Tutas on February 2, 2011 at 9:03am
Hi Larry. Here's a sample LOA (letter of authorrization) for you. It will work with all lenders.  Authorization%20to%20release%20info.pdf
Comment by Thom Colby CA Brkr 888-391-5245 on February 2, 2011 at 9:02am

Here's what I use, change it to fit your own info.

ARC%202-2-2011.pdf

Comment by JulieAnn DeCeunynck on February 1, 2011 at 7:47am
thank you for pointing that out to me! you are probably right, thank you Sylvia
Comment by Sylvia Barry on February 1, 2011 at 7:46am
Could it be the weather?  Several lenders with offices in Midwest are closed today because of the blizzard.
Comment by JulieAnn DeCeunynck on February 1, 2011 at 7:41am
is there a working phone number for Chase today? I have called 3  different phone numbers that do not seem to be working today???
Comment by Steele V. Propp on January 31, 2011 at 7:59am
But at the same time, why grant the seller an incentive if they have all kinds of money. The bank needs to document why it did something if only for it's stockholders.

I would think a financial statement requirement is good business from their standpoint.

Steele
Comment by Sandy Skover on January 31, 2011 at 7:55am

@Bryant- both of my sellers provided the full Chase Short Sale packet with the standard financial info.  The seller who got $15K was even put through HAFA program to see if they qualified and they did not.

It is logical that if the bank is going to grant an incentive to short sale they might not need financial info BUT when does the bank ever do anything that is logical.

 

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