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Chase

Working with all divisions of Chase. Share tips, stories, reference info!

This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Bettie Meadows on February 19, 2011 at 5:17am

I do know that all of the  banks are being more aggressive in deficiencys and contributions. Unlike anything else I have seen in my five years of doing short sales.

Get ready for a new wave of policies. . The news reported that the" banks are going to pursue deficiencis on sellers for years to come until they get their money. They are relentless. They continur to check credit reports for new loans/purchases etc. Looknig for money.

Too many defaults. Banks are starting to feel the crunch". There are the words of the experts/professionals, not mine. we have to find a way to make it work for our sellers and buyers. .. 

Comment by Kevin - Greenville, SC on February 19, 2011 at 4:33am

Jean,

A cease and desist may or may not have any effect.  It's just another tool.

 

Comment by Jean Beymer on February 18, 2011 at 5:58pm

Kevin can you tell me more about sending the cease and desist letter.

How much time will this buy him? What would we expect to gain from this? etc?

We were in back end recovery when we closed with a $3K contribution from Chase Prime (1st).

Now collections is wanting 30 cents on the dollar.  Any advice?

Comment by Steve Early on February 18, 2011 at 10:08am

Irina:

There is no way to tell at all. Every transaction is completely different. It depends on the seller's finances, the offer, the servicer, the investor ... in total there are probably about 10 people involved in a short sale, any one of which can speed it up, slow it down or screw it up.

Comment by Irina Nusinkis on February 18, 2011 at 9:47am

I am just START! CHASE  Home loan + Home equty. TOTAL -  $100k difficiency . If anyone knows what is homeowner predictions, regarding today  timing  and money

terms.Hey ,CHASE SUPERSTARS!

Comment by Shannon Jones on February 18, 2011 at 8:07am
Thanks for those who offered guidance in getting the deficiency waived on our 2nd lien with Chase! We were able to get an approval with the deficiency waived in exchange for a cash contribution of 20% of the debt remaining after applying the sales proceeds. In this case, that was $35K. The bulk of it's coming from the seller, with a bit from the buyer and agents.
Comment by Shannon Jones on February 18, 2011 at 8:05am

Jean -- we just got a short sale approved w/Chase and are doing a 20% contribution in exchange for waiving the deficiency. The negotiator told me that they will accept 20-30% settlement in the short sale but that when it goes to the recovery department, they're looking for more. She said typically 40-50% is what they're seeking at that point. I haven't had a client get to that point, but would welcome input from others.

Comment by Kevin - Greenville, SC on February 17, 2011 at 4:04am
Jean,  Have your client send them a cease and desist letter and/or a debt validation letter under the Fair Debt Collection Act.
Comment by Jean Beymer on February 16, 2011 at 8:05pm

I closed a short sale last year.  Chase on both the first and second.  Chase released the lien on the second but did not waive the deficiency.  Original note $53K.

Debt collector aggressively calling borrower. They are looking to settle note.

Does anyone know what amount Chase sells the notes to the debt collectors for? 10% 20% 30%??

Is anyone seeing settlements as low as 10%?  This was on investment property.

Comment by Aida Gonzalez on February 12, 2011 at 4:45am
Alan, thanks for your answer He has a hardship, thisperson is already retired, the property dones't worth the total debts including the two helocs, he is afraid that the interest rate of this helocs (variable rate, actual is 3%) increase in a few months, and he can't pay them.
 

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