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Working with all divisions of Chase. Share tips, stories, reference info!

This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

 Click The Button Now To Hire A Short Sale       Superstar To Support You.

 

 

 

Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

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CHASE HELOC pay commission to buyer's agent related to buyer?

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New CFPB Guidelines for Short Sales

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Comment Wall

Comment

You need to be a member of Chase to add comments!

Comment by Michael Schneider on March 9, 2011 at 11:52am

A client of mine received today a solicitation from Chase in which they are offering, potentially, a waiver of the deficiency PLUS $15,000, in return for completing a short sale.

Does anyone know anything about this program?

I called Chase to confirm.

Comment by Dan McHale on March 4, 2011 at 9:08am

Harold,

 

Thanks for commenting..  Sorry to hear that outcome...  Can I ask - what kind of contribution were they asking? My email is [email protected].

I plan to share my story on the site often. Right now I am in phase one with having just listed the property and providing the required Short Sale packet to  Chase. I do not expect to hear anything from them for at least a couple of weeks.  

Thanks..

Comment by Harold Kramer on March 4, 2011 at 6:11am

Dan-

I am in the exact same situation as you. I am trying to sell my Freddie/Chase investor property in Florida. After 4 months, all parties came to an agreement: buyer upped his price, I agreed to a sizeable cash contribution at closing. I thought it was all wrapped up. Then the negotiator came back and said "sorry, we didn't catch that the buyer is a corporation. We don't allow that." Now we're back to square one. Good luck- I hope yours goes well.

Comment by Bryant Tutas on March 3, 2011 at 1:44am
Good luck Dan. And yes please come back and let us know how it goes.
Comment by Dan McHale on March 2, 2011 at 4:35pm

Bryant & Evelyn,


Thanks for the quick responses...  I will continue to visit the site for additional insight and post my experience as I go through this process.. Hopefully an offer comes in and my attorney can get the wording we are looking to achieve. One important thing I have learned while reading a number of the past posts - is don't go it alone...  Hopefully I have the right people working with me.. Thanks again for the site...  

Comment by Bryant Tutas on March 2, 2011 at 3:58pm

Dan. It's difficult to get a waiver of deficiency on an investment property in Florida. Florida is a deficiency State and lenders do not want to give up that option. But...they may choose not to pursue even if they don't waive the right.

You just need to wait and see how the approval is worded then try to negotiate. It may help if you are able to participate in their loss by offering to make a cash contribution and/or sign a promissory note. I hope it all works out for you.

And thanks for the kind words about our Network. I'm one of the founders and it's good to hear it's helping folks.

Comment by Evelyn Broxterman on March 2, 2011 at 3:08pm
I negotiated a short sale with Chase last year and they did not include the language we wanted in the approval letter stating the deficiency amount was forgiven. This was also not a homesteaded property for my seller. Anyway, Chase sent a 1099 for the debt forgiveness. My seller is happy! Good luck to you!
Comment by Dan McHale on March 2, 2011 at 3:05pm

Hello,

I am a Seller, not a Realtor...  I am a big fan of your site. It has provided me with an education of the different tales and case history a number of the Realtors on the site have been going through..  Extremely interesting... My question is related to "release/satisfaction of mortgage" from Chase. Have any of you been seeing a hardening from Chase in the last couple of months with providing "full release/satisfaction" of mortgage? I have just started the process with Chase (property recently listed, short sale packet sent in to Chase). In the event of Chase not providing an approval any suggestions on another angle to approach? My property is a second home in Florida - no 2nd mortgage in place and the note is owned by Freddie.  Thanks..       

Comment by Wendy Rulnick on March 1, 2011 at 9:40am
Will do  thank you.
Comment by Jean Beymer on February 28, 2011 at 6:29pm

I just submitted a file with Chase Prime and with Chase Equity (2nd).  Try these numbers for Chase Equity.

800-242-7332 (M-F 9am to 8pm EST)

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours

 

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