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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Bronda Baldwin on April 8, 2011 at 6:00am
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I recently, completed a short sale transaction with Chase as the 1st & 2nd mortgage. The BPO was off & Chase challenged the person who performed it. We were able to get it sold for the lower value. This property also, had 2 other liens on the property from credit card lenders. We did it!!
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Comment by Maria Evans on April 7, 2011 at 8:41am
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I found out that we should never send more than 10 pages on a fax to Chase since the system will not get over 10 pages, someone told me. Do you know that document that they never get? That's why...I use an internet fax (Metro Fax) and never had a problem sending faxes.Impossible to send to their area code 414 (negotiators).
Chase phone system is a joke. You dial an extension that than ask you again for the extension and again and again.....
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Comment by Sameer Punjani on April 6, 2011 at 10:52am
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I have a Chase Short Sale to do, prefer to do a HAFA short sale to give borrowers a chance to get some money out of the property. Called chase, they said, to just go ahead and list it for sale, then submit paperwork? I thought I'm supposed to get a pre-approved listing price?
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Comment by Barbara Thomas on April 4, 2011 at 3:32pm
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Fax authorization number listed in the header does not appear to be correct. When I tried to send to that number this evening, I received a message indicating "Direct TV". The number I have used in the past is 614-422-7575. I tried that again this evening and it seemed to work -- although I will call in the a.m. to verify.
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Comment by Donny Piwowarski on March 29, 2011 at 12:18pm
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Oh yes.
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Comment by Wendy Smith on March 29, 2011 at 12:05pm
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of course they want $12000 - they get 10% - are you seeking a full release?
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Does anyone have any suggestions negotiating with Chase's Recovery Department. I have a client with a small 2nd with them (50,000) and they want either 12,000 in cash to settle or a note for $48,000. Of course the 1st lien only allows 3000.00 to be paid to the 2nd. Any advice would be greatly appreciated.
Thanks
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Comment by Bryant Tutas on March 21, 2011 at 1:23pm
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Dekedra. Good. It helps to have someone working with you. That was very good of the negotiator to give you a hint as to what they need to make the deal work. Now you just need to find a buyer at that price. Good luck!!
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Dekedra- I'm curious whether Chase owns the loan, or is it Freddie or Fannie or another investor? Thanks.
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Dekedra. The chance of Chase giving an approval price prior to having a purchase contract in hand is close to zero. It is to your advantage to sell at close to market value. Since this is a condo it should be very easy to arrive at this figure. It makes no sense for the buyer to wait on Chase if they are serious about purchasing. Just write the deal at market value and get it approved. Do you have an agent working for you?
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