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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Debby Thompson on September 14, 2011 at 10:45am
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Just got a call from Chase on one of my short sale listing. He asked how things were going. I told him not much traffic at this price. He told me lower the price.We talked about what I thought might bring in an offer. We lowered the price got the seller to sign and back to Chase within less then a half an hour. He told me he would check back next week. Love working with them on this short sale. Things are getting better.
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Comment by Alex Roze on September 14, 2011 at 7:58am
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Hector. Can you please give me the ph number for the CEO office.
I'm in Florida. Thanx, Alex
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Comment by Hector Reyes on September 13, 2011 at 11:53am
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Hello everyone, here is an update.
Today I got a call from my Chase negotiator an she was so nice to give me an extension till the 23rd, I had to call the CEO office and had the file escalate
I send fax, emails and made phone calls and I got result
Now is on the hands of the buyer and so far it looks good..
Thank you!!!
Hector Reyes, Short Sale Specialist
¡Hablo Español!
Want to know more about me? Just Google me!
T: 714-231-9061 | Email: [email protected] | Website:http://findmyhouseonline.com |DRE Licensee: 01832572 | All SoCal Homes | Victorville, CA 92392
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It is a Freddie Mac loan!
Good luck to you too!
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Comment by Darren Jenkins on September 9, 2011 at 8:30am
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Hector, Is the investor Freddie Mac? I just had a file transferred to a new department after 3 months due to an "investor request" to have the files serviced in a different department at the bank. It was fully approved. The buyer backed out then a week later I submitted a new improved offer (+5,000). It has been over 3 weeks since then and I just got assigned a new negotiator Tuesday. I haven't been able to speak with her yet either. Good luck!
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Comment by Suzanne Kensington on September 9, 2011 at 3:56am
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Yes they can be. What closing costs are not being covered? The first and second are both required to follow the HAFA guidelines. Is it HOA fees?
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Comment by Barbara Pedersen on September 9, 2011 at 3:05am
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My client was offered $30,000 Chase incentive plus $3000 HAFA relocation. He is currently considered under HAFA.
1. Does anybody know if these incentives can cover part of the closing costs? It looks like our closing costs will exceed what is allowed by HAFA.
2. If this goes traditional route - can part or all of Chase incentive of $30,000 be used for closing costs?
I would be grateful for any input/experience you can share.
Thanks a lot.Barbara
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I got approved my short-sale on July 28, 2011 with Chase
It was supposed to close on September 1, 2011 but the buyer had a problem with appraiser.Buyer agent call me on 9/2/11 and asked if I had asked for an extension, wait a minute I'm not the buyers agent!!
so we got the extension form sign by buyer and seller to extend it to 9/15/11
My Chase negotiator wont answer the phone but she can read fax!!
Finally talked to her supervisor and she said that the file has been moved to Florida and they just finish uploading the file and it will take 48 to 72 hours to find out who will be my negotiator.
I heard that this mean is in collection, is this the case?
has anyone here had this issue?
Please advice
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Kevin,
Thank you. You were exactly correct!
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Comment by Kevin - Greenville, SC on August 29, 2011 at 6:49am
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Darren,
They probably just gave you the wrong form #, form 1126 is the Borrower's Financial Form. http://www.freddiemac.com/sell/forms/pdf/1126.pdf
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