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Latest Activity: Oct 27, 2022
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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
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New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment
Julia;
I have been very successful on several transactions lately where we have used a listing agent prepared/signed comprehensive BPO with clear identification of range of deferred maintenance items and estimated costs.
The result of this strategy is to get the short sale lender to by-pass these inadequate “FLASH-BPO’s” and we demand that the lender orders a full interior appraisal report before they get into the counter offer non-sense on a seriously flawed valuation document.
Extreme Results: Got an approval yesterday from package delivery date to written short sale approval in only 21 days using this very strategy from a top 5 national lender. The HAFA stooge let the cat out of the bag on his AVM (+$50,000) the seller waived HAFA in a letter and I re-faxed the listing agent BPO and slam bang written approval in 3 weeks and we are projecting a closing by May 11th with this buyers 60% LTV purchase mortgage. We acquired the second mortgage approval in less than 48 hours with one phone call made 2 weeks ago. This transaction would never have survived the HAFA listing restriction conundrum. The name of this lender starts with a C and ends with an E.
This Listing Agent BPO works very well “when applicable” it is the first document right behind my package cover page.
This is my first time getting a high BPO on a Murrieta property. There was no appointment made, I guess the appraiser used the lock box. They came back at $350,000 and the purchase price is $309,000 with closing costs. I am guessing they used a comp model match down the street which was an REO complete rehab with a view. There are model match comps around the corner with views in the $330,000 list price range, one just foreclosed. I did have it listed in this range with no offers nor viewings.
My property has cracks in granite kitchen counter tops, major crack in fiberglass fireplace surround and a large rocky slop without plantings instead of view.
Negotiator stated just to get bid on repairs and ask the buyer to go higher. How do i find a contractor to get a bid without their getting work...will they just charge a fee...do you know anyone...how would you handle the comp situation?
I do appreciate any help you may be able to offer in advance. If not I do appreciate your time and god bless.
Thanks Tara. I'll add it up top.
FYI number to fax HELOC packages to is (614) 422-7171. Just got it from Chase. Even if both packages with Chase- the HELOC needs to go to this number per Chase. Hope it helps!
Thanks all for comments! I went to straight loss mitigation number as was told sale date had already been cancelled and to confirm with attorney. they were closed but website shows as cancelled. That's incredible. They said a new date had not yet been scheduled. Sending a fax with contract to attorney just to be safe.
SE Davis- Thank you SO much! Doing now
Tara;
Call Chase short sale customer service direct.
Chase should postpone with just the buyers purchase contract in their possession.
Chase cooperates with a fully executed purchase contract you do not need an approval or conditions cleared.
Call Chase short sale department immediately and have them place an order for postponement. Then call back the last week of the month to confirm that that new status designation was implemented. Ask them to tell you the new sale date.
After confirming that new sale date I always send a fax to the foreclosure attorney in the name of your client advising them to postpone that sale date and ask them confirm it with Chase.
Catherine- Wow that gives me hope! He is hard to get a hold of but called, faxed etc asking for postponement. I'll just keep trying every day. Thanks!
Hi Tara, actually I've never had a problem with Chase extended, cancelling or postponing sale dates as long as they are actively working a short sale. In fact, sometimes they've delayed it without an offer if the client had been working through a loan mod process etc and asks for more time to go into short sale.
Call the negotiator and request the postponement but just keep following up :)
Just found out have a trustee sale date - just scheduled for 2 weeks away. My experience with these is you cannot get them postponed unless there is short sale approval and all contingencies stripped. Negotiator has reviewed BPO and i'd expect we'd have approval in a week or 2. Any one had any experience getting it postponed with Chase? It is a VA loan if it matter- VA rep said he would try to stall if Chase wouldn't. Don't know how much good that would do. Thanks!
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