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Latest Activity: Oct 27, 2022
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Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
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New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
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If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
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Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment
No. It's that she doesn't have proof that the income has ended. She was only getting paid quarterly and another payment wouldn't be due for 3 months. Right now tax returns & bank statements would show the retirement income.
So it is proof of the retirement income ending that you are wanting to submit to the bank so that it strengthens her hardship, and she won't do it?
@Sharon - Never unless the borrower filed BK - then, the lender does not require documents.
That's what I have told the seller. Her retirement income has just ended and won't show on tax returns or bank statements for several months because she was paid quarterly. We do have a buyer with an offer and the property is only underwater about 30,000- 40,000.
Personally, I have never had a client not supply all the needed documentation. From experience, I would say your chances of successfully closing on a short sale with out the needed and requested docs, are slim to none.
I agree with Cricket, find out where they sent it and go direct to them.
On another note.....has anyone had any success getting a short sale approved without the Seller providing all of the documentation, bank statements or tax returns??????
Hi Karen, the first thing I would do is find out where it went. Something similar happened to me a couple times. Both times Real Time Resolutions got it. The first time, my client was able to get a settlement letter directly from RTR and we closed with it. That was painless. The second time, I made a mistake and pursued it with their short sale dept . They told me I would have to submit the same paperwork on both so I thought I'd go legit. It ended up delaying almost 2 months because they couldn't find the file in the system. Chase was somewhat understanding until I got re-assigned a negotiator and she was not so friendly. But we got it done!!
I have a short sale with approval from the 1st CitiMortgage and it must close Oct 29 or the file will be closed. Reason for short time is buyer walked and this is a substitute buyer agreeing to same terms. Chase is the 2nd and issued an approval letter back in Aug prior to us getting an approval letter from the 1st, it expired Sept 9th. I called Chase on Sept 5 explaining the delay and I was told no problem, Chase would put the file in suspense and for me to give them a call when I got the 1st approval and Chase would give me an updated letter. I called Chase on Sept 26th to get a new approval letter and I was told oops it went to the Recovery Department. Need HELP, who has experience with this situation?
Oh no, Chase decided to start working through Equator. Rolled out yesterday. No one seems to know what they are doing on it yet. I just spent 20 minutes explaining how Equator works to the short sale supervisor. She said all of her calls today have been on this issue and files not getting assigned to negotiators because of it. They have a backup team trying to help them get caught up.
Brooks Blaskower;
I've faxed Chase a dozen LOA's this year and never had a single problem.
Try using a different fax maxchine on your end.
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