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Chase

Working with all divisions of Chase. Share tips, stories, reference info!

This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

Comment

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Comment by Gab on December 20, 2012 at 10:15am

Buyer here.

Our agent told us that they got verbal approval couple weeks ago and that written approval should come any days now. Then today she tells they had to send seller's updated bank statements and paystubs yesterday

Is this normal at this stage?

HAFA Short Sale with Chase

Comment by Hairman on December 20, 2012 at 7:42am

904-886-5900 NON working #

Called 866-658-2327..Very nice. Trying to assist me.

Hopefully we can get this closed. Chase is the missing link.

 

Comment by cire lasc on December 20, 2012 at 7:33am

Hi Everyone,

We have an approved file ready to fund but can't find anyone at Chase to sign off on the final HUD.

Any ideas what's the best number to call?

Thanks.

Comment by Jen Hill on December 20, 2012 at 4:40am

Hey guys, try calling Chase's Escalation Dept and see if they can help!

Escalations Department:  866-658-2327 or 904-886-5900

Comment by Stephanie Hart CA 310-930-2342 on December 20, 2012 at 4:40am
Call your point of contact... If you don't know who that is call CS and ask.
Comment by Stephanie Hart CA 310-930-2342 on December 20, 2012 at 4:39am
My negotiator is also on VC this week:(
Comment by Hairman on December 20, 2012 at 4:37am

Need ok for extension to close thru 12/21/12. Chase contact is on vacation

need help. Everyone is ready but chase.

Comment by Wendy Rulnick on December 14, 2012 at 12:44pm

Jen - Thank you so much! You rock!

Comment by Jen Hill on December 14, 2012 at 12:33pm

Hi Wendy, I have one active and one just closed FHA PFS with Chase.  I just flipped through my files.  Looks like the only specific docs Chase may need are:  Chase Request for Consideration of SS.pdfChase 4506-T.pdfand a 4506T.  :o)

Comment by Wendy Rulnick on December 14, 2012 at 12:14pm

Anyone done a recent Chase FHA HUD pre foreclosure sale? Did they have special paperwork requirements?

 

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