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Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Catherine Myers on November 30, 2009 at 4:19pm
David, are we talking B of A or Chase? I have had Chase recently remove this language.. but B of A is by FAR the absolute worst and you will probably have very little luck with them changing their letter.
Comment by Catherine Myers on November 30, 2009 at 4:15pm
Bettie, but in california we have non recourse (purchase money) loans. My understanding from David is that this was an original loan, never refinanced, no cash out.. but the original purchase money loan which puts this in the "non recourse" recourse. No recourse , means no recourse. Now, that applies in a foreclosure.. so if these borrowers walk away.. they can NOT be pursued for a purchase money/non recourse loan in California. BUT, if they sign a short sale approval agreement and AGREE to give up this non recourse protection and AGREE the bank can pursue the deficiency, therein lies the problem. I think the banks count on this. But this right here is the reason many in California are "forced" to foreclose to protect themselves.
Comment by David Dee on November 30, 2009 at 4:15pm
Kent, good points regarding the deficiency judgment. However, as you can see from my comment to Bettie, it appears that the seller is consulting someone who is providing different information. BofA has a boiletplate verbage they used which includes the deficiency judgment and will not remove it. I'll go to the BofA group to see if that is still the case.
Comment by David Dee on November 30, 2009 at 4:11pm
Bettie, the seller consulted with someone who indicated that if they let the house go to foreclosure that there will be no deficiency pursued by the 2nd lien but if they go through a shortsale that the 2nd lien can still go after the borrower. There seemed to be conflicting information from the person they consulted.
Comment by David Dee on November 30, 2009 at 4:09pm
Catherine, thanks for the follow up. Just out of curiosity, how do you find out whether the note has an anti-deficiency clause in it?
Comment by Kent Dills on November 30, 2009 at 10:01am
Bettie is absolutely right. The Deficiency Judgment gets bigger after the auction and that should always be put in perspective. I don't mean to speak for others who started this discussion; but, it's my understanding that we're still in the negotiation phase and we've only just received the first Approval Letter from the bank's negotiator. If I'm right, we've just gotten the first letter, and it just so happens that it has deficiency language on it, no problemo. We just push back and ask them to remove it and see if they fold. Next, ask for a promissory note to take off the deficiency language if have to. But - as a matter of course - we should never just accept the deficiency language without putting up an argument/discussion!
Comment by Bettie Meadows on November 30, 2009 at 9:34am
If the seller decides to not go through with the short sale., he will still get the deficiiency when it goes to the auction block and through REO. And the deficiecny judgment will probaly be more than if he had accepted the short sale.
Comment by Katerina Gasset on November 30, 2009 at 4:03am
David- It all depends on their PAS agreement with the note owner. While the law is state specific, the note owners will also each have their own stipulations. Note owners are looking out for their investors- the people buying their stocks- their duty is to make sure their shareholders are protected. Our duty is to do all we can to get our sellers the best deal.
Just remember, if you can't get it, it is still better than a foreclosure.
Also, not all California notes are anti- deficiency. You have to check which ones are and which ones are not. You can not just assume that all CA notes can not be pursued as deficiencies.
Comment by David Dee on November 29, 2009 at 8:40pm
The negotiator is from the East Coast. I wonder if that is the reason why they sent that "verbage about pursuing the deficiency" even though the property is located here in Southern CA which is an anti-deficiency state. Hmm..interesting that the negotiator mentioned this is a "new" California letter. Will need to follow up with them to see about getting the wording changed as the seller is not comfortable with the approval letter as presently shown.
Comment by Catherine Myers on November 29, 2009 at 8:30pm
For the first time that was the verbiage the first time. As others have noted, they are typically very tough. But the negotiator on this one told me that this is the "new" California letter. But it sounds like not for all of their notes.
 

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