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This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Kent Dills on December 1, 2009 at 1:00pm
Anna, what is it that you don't like about Fannie being the investor?
Comment by Anna Mackey SDHS on December 1, 2009 at 12:24pm
That sure is convenient! This one was a Fannie, so I did not have my hopes up... but they came thru :-)
Comment by Katerina Gasset on December 1, 2009 at 12:21pm
Anna- Great job! Congrats! We have our own assigning manager at Chase who we send our files direct to so we love our Chase files. They get done in less than 60 days almost always, unless we have an investor on the other end who does not want to play ball- when it is out of Chase's hands.
Comment by Anna Mackey SDHS on December 1, 2009 at 11:09am
Just got an approval on a 1st TD with Chase - our fastest one so far: 5 weeks from submission to approval. Hopefully it is a sign of good things to come - Chase improving their response times!
Comment by David Dee on November 30, 2009 at 4:51pm
Gotcha. They never used the 2nd original heloc for anything else. Never pulled out money so this would qualify as non recourse.
Comment by Catherine Myers on November 30, 2009 at 4:41pm
It should as long as they never used that money for anything. If it all went to the house purchase, my understanding, based on many hours sitting in on client appts with attorneys and networking with attorneys and sitting in on webinars of attorneys.. tells me that as long as it was ORIGINAL purchase money only i.e. if they paid down the heloc and then used it to buy clothes, a boat or to pay off bills, they may have an issue :)
Comment by David Dee on November 30, 2009 at 4:39pm
Catherine, love your disclaimer there. It doesn't get any more explicit than that. :) That's an interesting concept there as far as circumventing the "one action" rule. Since this is an 80/10/10 loan, the 1st is non-recourse but the 2nd lien which they got at the time is a heloc as are most 2nd that were done back then. So, even if it is a 2nd that is a Heloc when both loans were made but NEVER refi, this would then constitute a no recourse status on the 2nd?
Comment by Catherine Myers on November 30, 2009 at 4:32pm
David (remember I'm not an attorney), but no, no recourse is just that.. no recourse. One strategy though (remember I'm not an attorney, nor to I pretend to be one :) .... is say you have a non recourse first loan, and a second recourse loan (i.e. a loan you got later, or a heloc, cash out refi)... some would say... keep paying on that first.. let the second foreclose because NOW they have used their "one action" and the first being non recourse is out of luck. Protects a borrower on both fronts.

But, check with an attorney, but no , if this is in fact, the original purchase money loan.. used to buy the house and never refi'd or cash out, or anything else, it should be considered non recourse.. so the one action rule would not need to apply.
Comment by David Dee on November 30, 2009 at 4:30pm
Catherine, we're talking about Chase. Sorry for the confusion. I was just making reference to Kent's comment below regarding fighting to remove the deficiency. However, from my experience, and you're correct about BofA. They have been a pain to deal with as far removing the deficiency verbage in their approval. They will not do it.
Comment by David Dee on November 30, 2009 at 4:27pm
Catherine, thank you for the clarification. yes, this is a original purchase loan. non recourse primary residence. It was an 80/10/10 loan which the buyer had back in 2006 when they purchased it and never refinanced. As per your assessment below, if the home goes through foreclosure, can't the 2nd lien still go after the deficiency since they hav not exercised their one action rule in the state of CA? This is what I heard regarding the one action rule. Have you heard anything regarding this ruling?
 

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