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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Alan Nguyen on December 3, 2009 at 1:00pm
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Thank you Katerina, that is a great idea!! I'll talk to the negotiator tomorrow about the 5% of the second portion and not on the first. My first is $500K and second is $75K, 5% of the second is a lot better than the selling price. Cheers.
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Comment by Anna Mackey SDHS on December 3, 2009 at 12:56pm
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Katerina is right - as always :-)
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Comment by Katerina Gasset on December 3, 2009 at 12:35pm
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Alan- The first lien is a pay off so that is why the Chase 2nd wants to play with the commission. You need to find out who owns the note on the second. Chase is really bad about the 5% because they get paid a commission too. You can tell them you will take 5% of the second portion but not on the first. You could also check with the seller to get the 1% from them on a note due and payable right after closing. You can also push your case to higher management at Chase explaining that they are the second and the seller has an agreement with you for 6 and since most of that is from the first, they can allow you the 6 this time. Just think creatively.
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Thanks Anna,
1st lien is a payoff , that's why they want to play hardball with commission.
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Alan,
Second lien cannot dictate commissions, as any gain from reduction in commissions will be applied towards the 1st lien's proceeds. If the negotiator you are working with does not understand this, you need to go to the next level up :-)
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Does Chase only allow 5% commission? Chase is the 2nd and they said they don't want to pay 6%. Is there any way to make a case for 6%? thank you
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Anna- :)
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Ok, ok I will! We even reblogged some of your posts before, you guys are great!
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Anna- You don't have to subscribe. But you can if you want to:) It feeds my ego, LOL!
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Katerina, I always read your blog, but didn't know to subscribe... Does that make a difference?
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