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Glad to hear I am not alone with this bank. Numerous fax numbers for Auth. and for pkg. Still nothing after 1 month. Still no auth....I do love this group. I may try the email thing at the end of the week.
Lisa Y. Miller
Team Leader
Default Resolution - Bedford Office
US Bank Home Mortgage
17500 Rockside Road
Bedford, OH 44146
Phone: 216-475-7646
Fax: 866-766-9041
[email protected]
Just closed my short with US Bank during the redemption period- negotiated the right to pursue out and went to close!!!
Happy happy sellers!!
Daphne Nelson said:
The story above is identical to what is happening to us now! We called the same numbers and received the same results. I have now emailed Lisa Miller in Jeff's post lower down and am very hopeful to receive a response of some kind.
Are there any happy endings since October?
We finally found a number that works and live people who answer! US Bank continues to ignore me (via the email address they insist agents use to correspond with US Bank regarding short sales), however, they are keeping in regular communication with the sellers, who in turn, forward all to myself.
US Bank promises a 30-day turn-around with regard to short sale approval and we are 15 days in!
We are hopeful!
We finally found a number that works and live people who answer! US Bank continues to ignore me (via the email address they insist agents use to correspond with US Bank regarding short sales), however, they are keeping in regular communication with the sellers, who in turn, forward all to myself.
US Bank promises a 30-day turn-around with regard to short sale approval and we are 15 days in!
We are hopeful!
Jennie,
The number where we finally reached a live human being is: (866) 637-5763. We now even have a live negotiator who contacted us and provided his email address. He has been exceptionally responsive and again....very hopeful!
Good luck!!
Jennie Blackburn said:
What's the number?
Daphne Nelson said:We finally found a number that works and live people who answer! US Bank continues to ignore me (via the email address they insist agents use to correspond with US Bank regarding short sales), however, they are keeping in regular communication with the sellers, who in turn, forward all to myself.
US Bank promises a 30-day turn-around with regard to short sale approval and we are 15 days in!
We are hopeful!
Jennie,
The number where we finally reached a live human being is: (866) 637-5763. We now even have a live negotiator who contacted us and provided his email address. He has been exceptionally responsive and again....very hopeful!
Good luck!!
Jennie Blackburn said:What's the number?
Daphne Nelson said:We finally found a number that works and live people who answer! US Bank continues to ignore me (via the email address they insist agents use to correspond with US Bank regarding short sales), however, they are keeping in regular communication with the sellers, who in turn, forward all to myself.
US Bank promises a 30-day turn-around with regard to short sale approval and we are 15 days in!
We are hopeful!
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