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Jeff, The VP called you back ? Did you threaten to call the CEO, that's why he told you not to? This is wild! You are kidding me?
Yes, the VP of the loss mitigation department. I contacted the CEO at Suntrust a while back and told him what I thought of their short sale process and wished him luck with losing MILLIONS of dollars everyday by hiring inept people to handle the short sales. Phone rang in 5 minutes! It was VP of Loss mitigation telling me that he will take care of me from now on. Well guess what, he lied because he started ignoring me. He did not like it when I went back to the CEO, I emailed him 15 times in 20 minutes. I told the VP that I will call the CEO next time, it won't be an email and I got my approval!
Wendy Rulnick said:Jeff, The VP called you back ? Did you threaten to call the CEO, that's why he told you not to? This is wild! You are kidding me?
Wow, Jeff, you are inspirational!!
Jeff Payne said:Yes, the VP of the loss mitigation department. I contacted the CEO at Suntrust a while back and told him what I thought of their short sale process and wished him luck with losing MILLIONS of dollars everyday by hiring inept people to handle the short sales. Phone rang in 5 minutes! It was VP of Loss mitigation telling me that he will take care of me from now on. Well guess what, he lied because he started ignoring me. He did not like it when I went back to the CEO, I emailed him 15 times in 20 minutes. I told the VP that I will call the CEO next time, it won't be an email and I got my approval!
Wendy Rulnick said:Jeff, The VP called you back ? Did you threaten to call the CEO, that's why he told you not to? This is wild! You are kidding me?
Suntrust just added 700 or so new people this past month to handle their files - since they have the reputation of the longest drawn out process in existance. Now how long until they are "trained" and ready to add to the mess?........
Yes, the VP of the loss mitigation department. I contacted the CEO at Suntrust a while back and told him what I thought of their short sale process and wished him luck with losing MILLIONS of dollars everyday by hiring inept people to handle the short sales. Phone rang in 5 minutes! It was VP of Loss mitigation telling me that he will take care of me from now on. Well guess what, he lied because he started ignoring me. He did not like it when I went back to the CEO, I emailed him 15 times in 20 minutes. I told the VP that I will call the CEO next time, it won't be an email and I got my approval!
Wendy Rulnick said:Jeff, The VP called you back ? Did you threaten to call the CEO, that's why he told you not to? This is wild! You are kidding me?
Jeff,
This information has come at a very crtitical point for me we are almost 5 months waitimg for at least a BPO to be issued.
I just wrote up an e-mail and tried to send it to this VP, and it got returned for me. Do you have any other contact info (could it be misspelled?). I would greatly appreciate your help with this - you are like a hero ;)
Thanks, Alexandra
Good morning,
Is Sterling Edmuds still the VP in the short sale dept at Suntrust, August 2013? I know this is an older post and wanted to be certain he was still the VP in short sales. I need a VP to assist with a high contributions amount, that is not feasible for the sellers. If this is his current standing position and still is the VP of short sales (1st Liens), please, please let me know. Thanks!
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