Replies to This Discussion

Permalink Reply by Jeff Payne on June 1, 2010 at 9:32am

Keep sending it until they get it, send it 5 times per day and they will eventually get it. Typical for Chase. OR you could email it to the CEO at [email protected] and ask him to upload it since his employees are not smart enough to do it.

Permalink Reply by Ben Benita on June 1, 2010 at 9:37am

Try putting the loan number on top of the authorizaon page and faxing it in.

Was this originally a Chase loan? If not, find out who had the loan previously, (I think Chase took over some WAMU and other loans) or have your client do it since you are not authorized, and get a fax number for the Servicer that had the note PRIOR to Chase.

Permalink Reply by Oma S Hoffman on June 1, 2010 at 9:39am

loan number is at the top of every page.

Permalink Reply by Tammy Davis on June 1, 2010 at 9:58am

Oma,
I sent my authorization to fax no. 866-272-0040 and within 24 hours they confirmed they had it and could speak with me.
And this was as recently as last week ~~
Hope this helpful, I know how frustrating their system can be.

Permalink Reply by Oma S Hoffman on June 1, 2010 at 10:01am

thanks, will resend to this number.

Permalink Reply by Rita Flood on June 1, 2010 at 10:49am

Hi, I went through this several times I swear I faxed it like 90 times. I faxed it to 4 or 5 different numbers. Found out if its not the kind of authorization they like or want they won't use it. So make sure you have everything on there that they require.
Rita.

Permalink Reply by Rita Flood on June 1, 2010 at 10:51am

19044621926 their authorization fax number

Oma S Hoffman said:

loan number is at the top of every page.

Permalink Reply by Oma S Hoffman on June 1, 2010 at 10:55am

thanks