Navy Federal Credit Union

Information

Navy Federal Credit Union

NFCU - Membership restricted to active and retired military and government employees, as well as immediate family.

Members: 76
Latest Activity: Aug 28, 2019

NFCU Contact Information

 

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NFCU General Customer Service - 800-368-3657 - Must have member account number

Mortgage Collections Dept.
Fax: #703-255-7947
Phone: #800-258-5948
Short Sale FAX (703) 255-7947
Letter of Authorization Fa 703-255-7947 

P.O. Box 23800
Merrifield, VA 22119-3300
PACKAGE EMAIL: [email protected]

Email format: FirstName(underscore)[email protected]
Example: [email protected]

REQUIRED Short sale docs:
NAVYFCU.pdf

UPDATED authorization to above package:

NFCU_auth_notarized

 

Discussion Forum

Approval to Close Help Needed - Our Closer at Nevy Fed is MIA...

Started by Jason Sanseverino. Last reply by Ben Benita Jun 30, 2016. 3 Replies

Good Morning All -I have short sale approval and closing is set for today. We provided Navy Fed with the required closing docs early in the week BUT we still don't have "approval to close".I have…Continue

Navy Federal Second - Charged Off

Started by Janie Booth. Last reply by Kim Chitwood Aug 28, 2013. 2 Replies

Does anyone out there have any experience settling Navy Federal 2nds that have gone to charge off? Both negotiators that have been handling our account/covering for the other have ben MIA on sick…Continue

New HAFA rules

Started by Tracy. Last reply by Tracy May 6, 2011. 3 Replies

I am a homeowner facing pcs with a house worth about 140,000 we owe 160,000.  I am reading this information on the HAFA program regarding short sales.  I was wondering if anyone knows anything about…Continue

NFCU ShortSale in AZ - Should I continue to make payments?

Started by Michelle. Last reply by Kevin - Greenville, SC Apr 3, 2011. 1 Reply

I own a home in Phoenix, AZ that I purchased in Oct 2004 ... I purchased the home through a mortgage broker and later refinanced the exact $$ amount of my mortgage with my credit union - Navy…Continue

Tags: sale, NFCU, Short, Union, Federal

Comment Wall

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You need to be a member of Navy Federal Credit Union to add comments!

Comment by Adam Woodhall on May 26, 2011 at 8:21am
Welcome to the group, Mark. Please feel free to share your experiences with NFCU.
Comment by Adam Woodhall on May 12, 2011 at 8:08am
Even if buyer comes up to full BPO, NFCU will stilll want considerable amount from seller. Offsetting loss from 119 to 95 isn't enough for them. They won't be reasonable at all - just google 'navy federal short sales' and see the horror stories. Just do whatever it takes to get the file closed - five kids, five letters! You care about the file more than they do!
Comment by Kevin - Greenville, SC on May 12, 2011 at 8:03am
does.:)
Comment by Kevin - Greenville, SC on May 12, 2011 at 8:03am

Emily, Do your client's qualify for HAP?

 

http://hap.usace.army.mil/homepage.asp

Comment by Emily Crowe on May 12, 2011 at 7:57am
It is a Portfolio loan which I assumed would be easier...I guess not!  The offer is for 300k and the BPO came in at 325k.  Not unreasonable, but not ideal.  We're trying to get the buyer to come up a little.  They have NO extra money.  They have 5 kids and a tight budget.  No money in savings.  Hopefully they'll come down quite a bit.  They are being transferred with the military and have no choice but to sell.
Comment by Adam Woodhall on May 12, 2011 at 7:52am

Emily - To answer your question, yes, that is a standard NFCU response, at least from what I've seen. There is no arguing logic with them. Is this a portfolio loan, or a Freddie/Fannie/separate investor? That would be good to know if you need to escalate. Also, try and find out where you are on BPO. If you know the BPO, you have a bit more leverage. Investor will not stand for messing about when it's THEIR money and time being wasted! If NFCU is the investor, be prepared for an uphill better. If they are asking for the whole amount, they must think sellers have the money. Cash contribution goes a LONG way. If they want 109k, try countering with 25k and 1k contribution. Look for ways to show they don't have the extra money. Think of flights to see children out of state, or required business travel, paying for sick family members - things that do not show up in financials that are expenses but can't be 'written off'. Be prepared to document this. Have the sick family members send medical bills, or write letters pleading for help. Have the children write or draw a picture pleading for help and send it on. This may sound absurd, but I've done it before, and it works. Get them past numbers, if the numbers aren't helping you, and emotionally invested.

 

NFCU is tough but they know a short sale is best for them.

Comment by Emily Crowe on May 12, 2011 at 5:52am
They are active military but bought too late to quailify for the HAP. Thanks for your advice!
Comment by Janie Booth on May 12, 2011 at 5:45am

My experience is that NFCU will push you hard, God, country and member's best interest!!! You think they truly believe they are doing you the member a favor by not agreeing to anything less than full payment. I guess my next question since it is NFCU, are your clients active military and possibly qualify for a HAP short sale? If not, then you will have to push back. If your client's financials show that they can afford to pay, then it will be a struggle but in the end NFCU will not want it to go to foreclosure. Adam, Bryant, what have you seen with NFCU as the first and only lienholder? Can anyone else help Emily?

Comment by Emily Crowe on May 12, 2011 at 5:29am
Janie--It's the first and only
Comment by Janie Booth on May 12, 2011 at 5:27am

Hello Emily. Is NFCU the first or the second?

 

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