"I will answer my own question in case someone else is searching. I contacted Equator and their response was you can't.
Dear JO, Thank you for contacting Equator, if you need to make changes to documents…"
I am sorry if this has been asked before. I am ready to pull out my hair so I have lost my patience to search. Question is. I have been uploading my PDF's - I then safe to submit later. I needed to change a couple of documents and for some reason thought I could just upload a new pdf and the old would be replaced - nope not happening. How do I replace an incorrect form for a correct one. I am uploading client financial data. Thanks!See More
"Thanks Celeste, I did speak with BOA and they really had now idea. I was told to choose the one most close to the situation. I picked curtailment of income and they thought that would be the best. Once a negotiator is…"
"Customer Service as in Equator? They will not answer the question. No there isn't any choice to do with military on the first drop down. Maybe when I get to the second selection. I am uploading documents now. "
"What is the Reason for Default? Be aware, that the system will also ask you "What is the 2nd reason for default?" So maybe you should relay the list to the seller and ask them what they would pick for their 1st reason and 2nd…"
"You must select one of the hardships listed. Once you select one, it will open up another list of questions to answer regarding the specific hardship you selected. You will not be able to change it later, but as long as you have the hardship…"
Hi, I am using the Equator System for the first time. I am just starting the initiate short sale process. There is the drop down box for "Reason for Default" - there is no "other"? Reason for Default is not listed. What should I choose? If I choose something can I change it later? TIASee More
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